National aftersales Manager
samaco automotive
مجموع سنوات الخبرة :30 years, 1 أشهر
Responsible for complete aftersales departments for Porsche in Saudi Arabia
Responsible for complete aftersales departments in UAE for Bentley, McLaren and Bugatti
Managing 8 locations, over 700 staff members and 10 managers.
* Responsible for BMW Algeria After Sales including establishing new dealerships.
* After Sales turnover of over 400 million dirhams per year.
* Improved overall income of After Sales Departments.
* Improved After Sales KPI’s
* Reduce staff turnover dramatically with ESI programs.
* Achieved Rolls-Royce Regional After Sales
Utilising advanced leadership skills as the
Dealership
* Gaining 10-years key experience working for the Ferreira Broers Garage, rising from the
position of Parts Salesman to that of After Sales Manager
* Acting effectively in the role of Parts Salesman, achieving the best sales results within
three months against strict targets
* Gaining widespread recognition as the youngest Parts Manager ever within MBSA
dealerships, achieving a monthly turnover 60% above targeted expectations within six
months
* Entrusted with the position of Group Parts Manager, with responsibility for all activities in
the area in addition to personnel and HR issues
* Achieving excellent results in the establishment and development of the Bethlehem
Sleepwastelsels (Trailer Parts) business, leading to its current position as a highly
successful firm
* Retaining overall accountability for all aspects of the business, including marketing, after
hours services, finances, stock management and client care
* Key achievements include a 1000% growth in monthly revenue within a one-year period,
with very limited resources
* Appointed to the position of Service Manager for Passenger Cars and Commercial
Vehicles, working in close conjunction with the police and military in the service of
armoured vehicles
* Undertaking critical projects including the maintenance of a large fleet of vehicles utilised
within works on one of the largest dams in the southern hemisphere
* Promoted to the position of After Sales Manager (2003), with responsibility for all
personnel and activities within the area
* Applying advanced investigative skills in the conduction of a business fraud case related
to criminal activity within the company
* Managing a team of 34 multi-skilled employees, from management level personnel
through to general workers
* Driving standards among the personnel through the delivery of tailored training courses
aimed at assisting their development in line wit company requirements
* Entrusted with the roles of Merseta Representative for affirmative action human
resources and representative for human resource development within the South African
motor trade union
* Implementing key processes to improve business efficiency, including daily, weekly and
monthly meeting schedules to improve the transparency of work activities and ongoing
2 of 2
projects
* Managing the full lifecycle of key projects including the Daimler Chrysler Dealer
Management System project and the Distributed National Inventory Project
* Achieved excellent results in all departments, leading to revenue levels above targeted
expectations in all areas of the business
* The final position of the company within the national league table was 6th
out of a total of
93 South African dealers
Utilising advanced negotiation and communication skills in the sale of vehicle parts to a
wide range of individuals
Gaining an initial grounding in the demands and requirements of the industry within a
Parts Salesman role
Business management and administration
Course: DCDMS Secondary: