SALES REPRESENTATIVE
AL MUTAWA KHATIB/ ACSEND RETAIL
Total years of experience :15 years, 5 Months
*Provides excellent customer service to each person that walks in to the store.
*Process till cash, cards, vouchers and any other tender.
*Receiving merchandise from warehouse and displaying according to standard (tagging, pricing).
*Aware on sales target information on a daily and weekly basis.
*Ensures promotion materials in store are up to date and in impeccable conditions
*Participating in stock take accordance with department stock systems.
*To take responsibility for self-development.
Supervise the shift in terms of daily operation (cash handling, ordering, etc.).
Assist the store manager to implement the various actions plans to improve sales & quality of the operation.
Provides excellent customer service to each person that walks in to the store.
Process till cash, cards, vouchers and any other tender.
Receiving merchandise from warehouse and displaying according to standard (tagging, pricing).
Aware on sales target information on a daily and weekly basis.
Ensures promotion materials in store are up to date and in impeccable conditions
∙ participating in stock take accordance with department stock systems.
To take responsibility for self-development.
TRAINING HEAD CASHIER
*Monitor the work of cashiers on a daily basis.
*Supervise the activities of checkout stations on a constant basis.
*Handle store operations in the absence of store managers.
*Ensure that each customer’s transactions are processed accurately and in a time efficient manner.
*Manage bank deposit activities and make sure that cash is counted accurately at the end of each shift.
*Reconcile cash with receipts at the end of each shift and make sure that any discrepancies are managed immediately.
*Resolve employee conflicts and ensure that any customer complaints are handled immediately
STARBUCKS
Barista Trainer &
Store Coffee Master
*Supervise the shift in terms of daily operation (cash handling, ordering, etc.).
*Assist the store manager to implement the various actions plans to improve sales & quality of the operation.
*Coaching the new team members for the Barista Skills
*Conducted coffee seminars for customers.
*Facilitated class room workshops\ for newly recruited baristas
*Dealing with customer complaints.
Barista
*Develops enthusiastically Satisfied Customers All the time
*Providing perfect quality beverages. Whole bean, food and pastries consistently for our customers.
*Maintains quality store operation.
*Contributes to store profitability.
*Takes responsibility to learn all aspects of the barista position
*Accurate speed of service.
Knowledgeable in computer software: Windows, Microsoft Office suite software (Microsoft Word, Excel, ) and the Internet