Leasing & RDD Admin
Arada Developments LLC
Total years of experience :16 years, 11 Months
• Leasing Administration: Overseeing lease documentation and administration processes, including lease preparation and handling lease-related paperwork. Ensuring that all lease agreements are properly executed and documented in compliance with legal standards.
• Handling leasing assignments for Arada Retail projects and Dubai Supreme Court Offices.
• Maintaining records for all lease contracts and ensure lease agreements are renewed in time by proper expiry tracking and renewal proposal.
• Ensure changes in terms and condition or rental terms are correctly recorded keeping inline with market trend and centre value.
• Follow up and tracking lease payments with tenants and owners in coordination with Finance team.
• Follow up and ensure proper coordination with Legal team for all sublease agreements.
• Research, Analysis and Documentation: Maintain and ensure that all documentation such as lease agreements, tenant supporting documents, trade license, insurance, etc are collected in accordance with legal policies.
• Constantly tracking tenant shop performance through analysis of customer feedback and monthly sales report.
• Tenant Relations: Building and maintaining positive relationships with existing tenants, addressing their concerns, and ensuring their satisfaction.
• Lease Negotiation: Negotiating lease agreements and terms with prospective tenants, ensuring compliance with legal requirements and company policies. This involves discussing rental rates, lease duration, security deposits, and other relevant terms.
• Financial Management: Managing rental income and expenses effectively, tracking rent payments, and addressing any arrears or disputes. Working closely with the finance team to ensure accurate record-keeping and timely invoicing.
• Customer Service Excellence: Fostering a culture of exceptional customer service among the leasing team, prioritizing tenant satisfaction and retention. Promptly addressing tenant inquiries, complaints, and maintenance requests contributes to a positive leasing experience.
• Networking and Relationship Building: Cultivating strong connections with property owners, developers, brokers, and other industry professionals to facilitate leasing opportunities and stay informed about market developments.
• Reporting: Preparing and maintaining Tenant monthly sales performance.
• Collecting monthly sales report in coordination with the Operations team.
• Ensure receiving the electricity and water meter reading on time in coordination with Facilities Management team.
• Prepare monthly invoicing for utilities and TOR in coordination with the Finance team.
• RDD Admin: Supporting the RDD team by providing NOCs, Notice of Delay, Tenant Violations letter, Permit to work, Updating and maintaining RDD tracker.
• Organizing kickoff meeting and by providing Landlord starter pack composed of LOD, Design Guidelines, Fit out Manual and Approved Contractors.
• Managing the lease and property management for the group facilities of 125 + boutiques, kiosk & restaurants in UAE and GCC.
• Managing the Lease Database across the retail portfolio, update all the commercial terms in the Database in line with the set Leasing guidelines.
• Negotiating with Landlords and internal stake holders on New Leases, Renewals, Addendum, invoices, store closure/opening and all other Leasing Administration matters, processes, dispatch of documents and payments.
• Reviewing the New Leases / Renewal proposals received and present the comparison report to the Leasing Committee.
• Responsible for all correspondences between Company and Mall Management/Landlord and all follow up required during the course of the process, until the final Lease agreement is signed.
• Reviewing and negotiating contract terms and condition in coordination with Legal Department.
• Managing and tracking lease renewals as well as variations in Lease via DOV & termination of lease via Deed of Surrenders.
• Drafting letter of intent, Memorandum of Understanding, amendments and other documents for the consignment.
• Responsible to ensure internal coordination within business divisions and project team for new lease, lease renewal confirmations and fit out, opening and handover of the premises.
• Administer and follow up on all processes / documents that relate to the Lease Contracts relates pertaining to Government Authorities.
• Coordinating with the PRO on the renewal of trade license and DED permit
• Managing the contract register accurate filing of all lease contracts, digitally and in hardcopy, with proper tagging to ensure all documents are safely files and kept for future references for business and legal review when required.
• To coordinate with Finance and arrange audit reports (confirmation of gross sales) from external auditors and furnish the same to the respective Landlords on a timely manner.
• Managing the payment request, turn over rent, percentage rent, utilities, chilled water, promotional podium.
• Managing the company group insurance, Property All Risk and Third Party Liability for all the locations across UAE including Contractors All Risk for the Fit out works.
• Process the Lease Agreements for review/approval by the appropriate personnel for accuracy and ensure that the same is in accordance with the terms and conditions agreed at the time of closing lease deal and send the same to the Mall Management/Landlords for acceptance.
• Organize the payment/documents and forward the same to the Mall Management/Landlord along with the signed Lease Agreement.
• Ensure invoices and Statement of Accounts received from Landlords are in compliance with Landlords and development coordinators to ensure the timely processing and billing / payments of new Lease. In case of any issues in the invoices, SOAs coordinating the same internally and with Landlords to resolve the issues.
• Point of contact for the Mall announcement, fines and complaints.
• Overseeing project administration tasks and managing office operations. Key duties involved coordinating project timelines, communicating with clients and contractors, organizing meetings and logistics, managing documentation, and providing administrative support to ensure the smooth operation of both projects and the office. Additionally, collaborated with internal teams and external stakeholders to facilitate effective project execution and maintain high standards of quality and efficiency