ماريز Ayad, Office Manager

ماريز Ayad

Office Manager

8th Street Studios

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, Business Administration
الخبرات
13 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :13 years, 10 أشهر

Office Manager في 8th Street Studios
  • الإمارات العربية المتحدة
  • أشغل هذه الوظيفة منذ يونيو 2017

Managed day-to-day office operations of the studio including
operational logistics, studio and equipment rentals, client relations,
studio bookings and calendar.
• Prioritised calls by order of importance and identified those of an
urgent nature.
• Ensured the office diary was maintained accordingly and that any
conflicting demands were resolved in appropriate time.
• Maintained digital and manual, backup digital files and prepared
bookkeeping files for the Accountant.
• Prepared/issued quotations, invoices and receipts.
• Provided administrative support including drafting correspondence,
preparing agendas, making travel arrangements, raising Purchase
Orders and recording meeting action points.
• Arranged renewals of trade license, insurance, studio contracts and
negotiated Negotiate maintenance contracts with suppliers.
Total Support Platinum Media & Events, Key Account Manager, OCT
2016 - APR 2017
• Tailored approaches to customers at the strategic level to deliver
innovative, unique key account experience.
• Delivered the correct products and services to clients.
• Developed effective business relationships to influence, negotiate and
secure new accounts.
• Prepared regular reports of progress and forecasts to internal and
external stakeholders using key account metrics.
Diva Modelling and Events Photoshoot/TVC/Fashion Shows, Sr.
Booker, SEP 2015 - SEP 2016
• Sourced Models/talent through agencies, negotiated rates and
managed budgets and purchase orders.
• Liaised with creatives and managed the career of models.
• Responded promptly and effectively to changing circumstances,
planned for contingencies and managed conflicting priorities.

key account manager في Total Support Platinum
  • الإمارات العربية المتحدة - دبي
  • أكتوبر 2016 إلى أبريل 2017

• Tailored approaches to customers at the strategic level to deliver innovative, unique key account experience.
• Delivered the correct products and services to clients.
• Developed effective business relationships to influence, negotiate and secure new accounts.
• Prepared regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

Booker في Diva Modelling and Events
  • الإمارات العربية المتحدة - دبي
  • سبتمبر 2015 إلى سبتمبر 2016

• Sourced Models/talent through agencies, negotiated rates and managed budgets and purchase orders.
• Liaised with creatives and managed the career of models.
• Responded promptly and effectively to changing circumstances, planned for contingencies and managed conflicting priorities.

senior relationship officer في RAK BANK
  • الإمارات العربية المتحدة - دبي
  • أكتوبر 2013 إلى مارس 2016

• Managed client relationships/expectations with aim of maximising revenues.
• Maintained knowledge of legalisation including any changes in the law.
• Dealt with a large number of clients on a daily basis and ensuring complete satisfaction. Ensured understanding of customer requirements and their position in the buying cycle before selling insurance products.

Senior Accountant في Arope Insurance, Bloom Bank Group
  • مصر - القاهرة
  • ديسمبر 2010 إلى يونيو 2013

• Conducted bank reconciliation for Life & non-life companies.
• Prepared/reviewed management accounts including budgets, forecasts, invoices, bills, and accounts payable and receivable.
• Processed and allocated cash payments as well as business expenses.
• Tracked fixed assets and recorded depreciation.

Customer Service في Arope Insurance, Bloom Bank Group
  • مارس 2010 إلى ديسمبر 2010

Dealt with customer questions regarding Life, Edu, Marine and Motor
products.
• Performed in a target-driven environment working towards own and
team deliverables.
• Identified methods and strategies to improve the overall customer
journey and subsequently took ownership of implementing these
methods.
• Generated new business from existing relationships.
Orange, Customer Service

customer service representative في Arope Insurance, Bloom Bank Group
  • مصر - القاهرة
  • مارس 2010 إلى ديسمبر 2010

• Dealt with customer questions regarding Life, Edu, Marine and Motor products.
• Performed in a target-driven environment working towards own and team deliverables.
• Identified methods and strategies to improve the overall customer journey and subsequently took ownership of implementing these methods.
• Generated new business from existing relationships

الخلفية التعليمية

بكالوريوس, Business Administration
  • في Helwan University
  • مايو 2009

English Section, Accounting Department, Grade: Good

Specialties & Skills

Marketing
BUDGETING
ACCOUNTING
ADMINISTRATIVE SUPPORT
BOOKKEEPING
CONTRACT MANAGEMENT
CUSTOMER RELATIONS
DRAFTING
FASHION
INSURANCE
operation
problem solving
sales coordination
negotiation
key account management
purchasing
office administration
outlook
system administration
office management
teamwork

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الفرنسية
متمرّس

الهوايات

  • Travilling