Office Manager
8th Street Studios
Total years of experience :13 years, 10 Months
Managed day-to-day office operations of the studio including
operational logistics, studio and equipment rentals, client relations,
studio bookings and calendar.
• Prioritised calls by order of importance and identified those of an
urgent nature.
• Ensured the office diary was maintained accordingly and that any
conflicting demands were resolved in appropriate time.
• Maintained digital and manual, backup digital files and prepared
bookkeeping files for the Accountant.
• Prepared/issued quotations, invoices and receipts.
• Provided administrative support including drafting correspondence,
preparing agendas, making travel arrangements, raising Purchase
Orders and recording meeting action points.
• Arranged renewals of trade license, insurance, studio contracts and
negotiated Negotiate maintenance contracts with suppliers.
Total Support Platinum Media & Events, Key Account Manager, OCT
2016 - APR 2017
• Tailored approaches to customers at the strategic level to deliver
innovative, unique key account experience.
• Delivered the correct products and services to clients.
• Developed effective business relationships to influence, negotiate and
secure new accounts.
• Prepared regular reports of progress and forecasts to internal and
external stakeholders using key account metrics.
Diva Modelling and Events Photoshoot/TVC/Fashion Shows, Sr.
Booker, SEP 2015 - SEP 2016
• Sourced Models/talent through agencies, negotiated rates and
managed budgets and purchase orders.
• Liaised with creatives and managed the career of models.
• Responded promptly and effectively to changing circumstances,
planned for contingencies and managed conflicting priorities.
• Tailored approaches to customers at the strategic level to deliver innovative, unique key account experience.
• Delivered the correct products and services to clients.
• Developed effective business relationships to influence, negotiate and secure new accounts.
• Prepared regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
• Sourced Models/talent through agencies, negotiated rates and managed budgets and purchase orders.
• Liaised with creatives and managed the career of models.
• Responded promptly and effectively to changing circumstances, planned for contingencies and managed conflicting priorities.
• Managed client relationships/expectations with aim of maximising revenues.
• Maintained knowledge of legalisation including any changes in the law.
• Dealt with a large number of clients on a daily basis and ensuring complete satisfaction. Ensured understanding of customer requirements and their position in the buying cycle before selling insurance products.
• Conducted bank reconciliation for Life & non-life companies.
• Prepared/reviewed management accounts including budgets, forecasts, invoices, bills, and accounts payable and receivable.
• Processed and allocated cash payments as well as business expenses.
• Tracked fixed assets and recorded depreciation.
Dealt with customer questions regarding Life, Edu, Marine and Motor
products.
• Performed in a target-driven environment working towards own and
team deliverables.
• Identified methods and strategies to improve the overall customer
journey and subsequently took ownership of implementing these
methods.
• Generated new business from existing relationships.
Orange, Customer Service
• Dealt with customer questions regarding Life, Edu, Marine and Motor products.
• Performed in a target-driven environment working towards own and team deliverables.
• Identified methods and strategies to improve the overall customer journey and subsequently took ownership of implementing these methods.
• Generated new business from existing relationships
English Section, Accounting Department, Grade: Good