Marjorie Agustin

• Coordinating office activities and operations to ensure efficiency with compliance to company policies.
• Generate Invoice, Sales Order, Service Request and reserving LPO’s.
• Making quotation, follow up with clients and manage phone calls and correspondence (e-mails, letters, packages etc.).
• Responding to complaints from customers and give after-sales support when requested.
• Addresses and resolves any issues, complaints related to service operations.
• Checking delivery documents and ensure that all item corresponds with the schedule.
• Responsible in ordering parts required by the customer.

• Review data for deficiencies or errors, correct any incompatibilities if possible and check the output.
• Taking part in inventory and organized handed documents.
• Responsible in capturing supplies and its new location for reporting purposes.
• Generate reports for completing work in designated locations and perform backup operations.
• Perform office tasks such as answering phone calls, sending emails and filing records.

• Identify and assess the customer’s needs to achieve satisfaction.
• Keep records of customer interactions, process customer accounts, upload and file documents.
• Assisting customers in explaining the amortization schedule.
• Recommend potential services to management by collecting customer information and analyzing customer needs.

• Responsible in arranging cheque voucher, and have it signed and approved by the authorized person.
• Posting and encoding payroll deduction.
• Checking individual loans and list the expenses incurred.
• Responsible in journalizing transactions.