Marjorie Carlos, Dental Assistant

Marjorie Carlos

Dental Assistant

Doha Dental

Location
Qatar - Doha
Education
Bachelor's degree, Nursing
Experience
9 years, 10 Months

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Work Experience

Total years of experience :9 years, 10 Months

Dental Assistant at Doha Dental
  • Qatar - Doha
  • October 2011 to March 2018

Prepare patient, sterilize and disinfect instruments, set up instrument trays, prepare materials, and assist dentist during dental procedures. Record treatment information in patient record.
Perform administrative works such as schedule appointments, do follow up calls, encoding of patients’ records, prepare bills and receive payment for dental services, complete insurance forms, and maintain records.
Communicates with suppliers regarding ordering dental materials, and keeping records of stocks of dental supplies.
Answer phone calls and provide customer service and information to a patient's inquiry.

Administrative Assistant at grow
  • Qatar - Doha
  • June 2011 to August 2011

•Provides administrative support to the Managing Director
•Provides administrative support to other staff as needed
•On certain occasions, provides support to the designers
•Duties: Responsible for a broad variety of clerical, secretarial and administrative support duties. Typical duties include maintaining records and files; composing and editing correspondence; data entry; typing and word processing; answering telephones and relaying information; duplicating and distributing materials; preparing for meetings; ordering and stocking supplies and equipment; reviewing and processing forms and other documents; assist in tracking legislative issues; work with personnel unit in reviewing confidential documents, input data and prepare reports; operating office equipment such as copiers, personal computers, computer terminals, calculators, facsimile machines, scanners, printers, and other equipment; and performs related duties as assigned.
•Prepares travel itinerary and arranges flight reservations, hotel bookings, car hire, etc.
•Organize Director’s meetings and invitations to attend to.
•Follow up administrative issues with other department/head office
•Phone for appointments
•List down people to phone
•Provides “To Do” list

Customer Service Representative/Sales Representative at Sutherland Global Services
  • Philippines
  • January 2010 to July 2010

The representative demonstrates product knowledge, has a complete understanding of pricing and proposal models and is responsible for all sales activities, technical support for the achievement of customer satisfaction.

Customer Service Representative/Technical Support at Sutherland Global Services
  • Philippines
  • February 2009 to June 2009

The representative handles incoming customer service inquiries and problems via the telephone; records consistent problem areas with the intent of providing customer satisfaction, and retention. Provides technical support in software installation.

Pediatric Nurse/Medical Assistant/Medical Secretary at Francisco D. Daligdig Pediatric Clinic
  • Philippines
  • December 2006 to December 2008

The clinic nurse identifies problems through patient assessment and interactions; and evaluates actual or potential patient health problems, assesses, plans and implements interventions for solving patient immediate care problems. Develops and participates in educating patients, their families, or significant others about take home medicines and interventions to ensure quality patient care.

Education

Bachelor's degree, Nursing
  • at Central Luzon Doctors' Hospital - Educational Institution
  • April 2006

Specialties & Skills

Healthcare
Customer Service

Languages

English
Intermediate
Filipino
Expert

Memberships

Supreme Council of Health
  • Dental Assistant
  • February 2012

Training and Certifications

Immediate Life Support (Certificate)
Date Attended:
May 2012
Valid Until:
May 2016

Hobbies

  • playing the piano, playing bowling, tennis, badminton