Collection Assistant
AOS Trading DMCC
مجموع سنوات الخبرة :5 years, 4 أشهر
• Generating invoices and recording in the system.
• Dispatching and tracking documents to the bank.
• Responsible for monitoring and maintaining assigned accounts.
• Preparing payment extension letter when necessary.
• Preparing payment orders.
• Assist in development and implementation of new procedures and features to enhance the workflow of the department.
• Providing administrative and clerical services in order to ensure effective and efficient operations.
• Updating and filing Invoices, Purchase Orders and Payment Vouchers.
• Anticipates needs and prepares materials for interviews, meetings, and presentations.
• Ensuring materials and information are accurately distributed in a timely manner.
• Screening and distributing phone calls and emails.
• Responsible for own and supervisor’s quality of work by reviewing materials for accuracy and conformity with procedures.
• Scheduling of appointments and meetings.
• Coordinate travel arrangements.
• Frequently works with highly sensitive and confidential information with a high degree of integrity and judgment.
• Performing administrative details such as payment systems, travel vouchers, attendance, supply orders, and printing orders.
• Recommends and implements improvements to processes or procedures.
• Experience working with MS Office Software.
• Special projects or duties as required.
Kidzania Dubai Mall ( EMAAR)
Dubai, UAE
Establishment Animator/Customer Service Representative
(February 19, 2012 up to present)
1. JOB SCOPE
• Plays roles/professions and jobs of the different establishments according to pre-established scripts, interacting with visitors and ensuring outstanding customer experience.
• Reports directly to the Establishment Coordinator.
• Works closely with the group of Kidzos Coordinators, Establishment coordinators and Events Assistant.
2. PRINCIPAL ACCOUNTABILITIES
*Role Play Management: • Guides visitors properly, answers questions, guides them through the pavilion and ensures proper protocol.
• Guides the VIP visitors appropriately and professionally.
• Ensure awareness of the operations of all establishments in all districts in order to able to rotate between districts.
• Executes the establishment's activities according to the script.
• Acts as the ambassador of Kidzania and of the Sponsor present in the establishment or role playing area at any time.
• Performs additional tasks as instructed by the Line Manager from time to time.
• Operates and process Kidzos transactions accurately.
*Data Management: • Coordinates on the daily revision of the establishment's checklists to assure the correct operative conditions and reports any anomalies to the Establishment Coordinator.
• Coordinates on the daily inventory of consumables and supplies for the establishment and reports any lack of stock
*Establishment Maintenance: • Set-up establishment with materials, accessories and uniforms prior to the opening time.
• Ensures that the assigned establishment is clean at all times.
• Provides on- the-job training to new joiners to ensure that they meet the service standards.
*Customer Service: • Deals with members of the public in a polite and courteous manner ensuring outstanding experience.
• Answers all queries in a professional manner.
*Adherence to Policies and Procedures: • Behaves in line with the Code of Conduct Policy.
• Ensures attendance in accordance with the roster.
• Acts in line with the Health, Safety and Fire Procedures.
• Adheres to the applicable company policies and procedures.
Bachelor of Science in Nursing