Marjorie Zapata

Communicate with managers of department store to determine the floor layout, traffic flow and display point, as well as what items are to be displayed and how.Design window or internal displays based on a theme, style or trend of promotion.Obtain props and accessories for constructing displays.Make and paint props and signs.Dress mannequins and use appropriate lighting to display merchandise for the best possible presentation.Arrange ticking and signage.Maintain, store and dismantle displays after the promotion periods.

Assigned the responsibilities of handling outbound and inbound calls
•Handled the tasks of tracking and dispatching courier
•Performs the tasks of responding to the queries and request of guests and client‘s'
•Responds as well as solves different complaints of guest
•Maintain Co. customer database.
•Respond to and follow up sales enquiries by email, telephone, and personal visits.
Formulate bids / quotes in co-ordination with Co. Management.
•Maintain and develop existing and new customers through planned individual account support, and liaison with Co. order-processing & Operations staff.
•Monitor and report on activities and provide relevant management information.
•Carry out market research, competitor and customer surveys in co-ordination with Co. marketing department.