Customer Service / Store Merchandiser
Skydive Dubai - Shamal LLC - Dubai, UAE
Total years of experience :11 years, 1 Months
Responsibilities:
Dealing with takings
Analyzing sales figures
Advise customers by providing information about waiting lists, and Skydive
procedures
Documents sale by creating or updating customer profile records.
Processes payments by totaling purchases; processing checks, cash, and
store or other credit cards.
Keeps customers informed by notifying them of preferred customer sales and
future merchandise of potential interest.
Contributes to team effort by accomplishing related results as needed.
Key Achievements:
Provided exceptional support to managers and co-workers which increased
overall efficiency
Reorganized the inventory, making the system more efficient than before
Responsible for visual merchandising, changing displays from time to time.
Increased company revenue by actively employing in suggestive selling
techniques
Administration:
• Act as the point of contact between the executives and internal/external clients.
• Develop and maintain a filing system
• Respond to email inquiries and phone calls in a daily basis
• Handling administrative work and documents support for Sightline Co. LLC and
sister company like Ultra Beauty Tanning Center.
• Prepares reports by collecting and analyzing information gathered from Ultra
Beauty Centre (shop)
• Supervising UB Tan Center operations including customer relation, sales and
marketing, expenses
• Handling petty cash, quotations and invoices
• Preparing quotations and invoices
• Handling Business Accounts ledger and shop monthly sales
• Keeping records for company partners' Accounts Handle executives' requests
and queries appropriately.
Marketing Coordinator:
• Coordinating with Suppliers and Clients
• Keeping records for company partners' Accounts Handle executives' requests
and queries appropriately.
• Creating Database for prospect clients from Events or Exhibitions
• Gathering new potential suppliers
• Email Marketing and Company Registration as Supplier or Vendor
• Conducting marketing research and email marketing
• Handling company SM accounts such as LinkedIn for getting in touch for
potential clients
HR Admin:
• Creating Job Description and postings in all hiring websites and recruitment
process
• Scheduling Interviews and contacting chosen applicants
• Preparing Job offer letters and Intern agreements
• Payroll; preparing salary sheets
• Supervising new Interns and Giving them tasks to accomplish
Key Achievements:
• One of the pioneer employee of the company
• Provided exceptional support to director, managers and co-workers which
increased overall efficiency
Responsibilities:
Managing and motivating staff
Dealing with takings
Analyzing sales figures
Advise customers by providing information on products.
Helps customer make selections by building customer confidence; offering
suggestions and opinions.
Documents sale by creating or updating customer profile records.
Processes payments by totaling purchases; processing checks, cash, and
store or other credit cards.
Keeps customers informed by notifying them of preferred customer sales and
future merchandise of potential interest.
Key Achievements:
One of the pioneer employee of the company
Achieved company targets through exceptional convincing power
Reorganized the inventory, making the system more efficient than before
Responsible for visual merchandising, replenishing displays from time to time.
Met sales goals consistently between the years 2010 and 2011, eventually
being awarded as Retail Assistant of the Year for 2 consecutive years.
