MASCOT ARTIST AND PERFORMER
Shock Management Talent
مجموع سنوات الخبرة :7 years, 2 أشهر
Representing the brand and resonating with the audience.
Entertaining the audience through live show, presentations and exhibitions.
Maintaining positive guest experience by performing with full energy and very happily.
Attending to about 500 outbound calls daily.
Handling work pressure due to high quota and required targets in a very calm and professional manner.
Attracting potential clients by educating them about the services we provide.
Following different scripts and its verbatim, and delivering as per the quality guidelines.
Active sourcing of customers, office to office, for credit cards, personal loan, business loan and auto loan.
Expanding of customer database by effective sales techniques and excellent customer services.
Increasing the pipeline of customers by doing maximum data calling and by fixing follow up meetings with the customers.
Searching and converting to business the people who are looking for personal loan either salaried or self-employed.
Targeting the cooperate sector for labour guarantee.
Entertaining corporate offices for a fixed deposit.
Attending and answering to client’s needs and concerns.
Providing key information about products and services to potential clients.
Determining the charges and overseeing the billings or payments.
Reviewing and applying the changes to customer accounts.
Managing any returns and/or any complaints.
Recording details of customer contacts and noting the actions taken.
Investigating and providing of answers and/or solutions as needed.
Strong pitching on upsell of mobile phones and mobile plans.
Attracting potential customers thru answering product and service questions eagerly, and suggesting information about other products and services.
Handling customer inquiries, complaints, licensing questions and requests.
Calming angry customers, repairing trust and locating resources for problem resolution, and designing them the best option solutions.
Monitoring and maintaining of customer inventory on the database.
Managing all the licenses and agreements for customers on the database.
Proactively analyzing of customer’s environments.
Running and creating of customized reports.
Engaging with customers on daily basis to familiar them on the current license situations.
Submitting and following up of requests for account modification and license ownership transfer.
Sorting and filing of documents and voter’s registrations.
Photocopying and collating of important information.