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Mark Haddad, Product Manager

Mark Haddad

Product Manager·Johnson and Johnson MedTech

United Arab Emirates

Diploma, Digital Marketing

Work experience

Total years of experience: 10 years, 0 months

Product Manager

December 2023 - Present

Johnson and Johnson MedTech

Toronto, Canada

December 2023 - Present

• Crafted and implemented the 2023/2024 business strategies for the trauma division, resulting in an 8% annual growth and a 23% increase in the orthopedic nail market share within Ontario and Quebec.
• Directed the successful introduction and ongoing management of three key orthopedic products (CCI, TNA, RFNA) in the Canadian market, establishing a new standard in patient care.
• Built and solidified essential alliances with sales forces and cross-functional teams to ensure optimal product placement and utilization through sophisticated market segmentation and targeting.
• Led omni-channel marketing strategies that integrated digital, email, and traditional channels, targeting healthcare professionals and driving a 23% increase in product engagement.

Company industry:
Medical & Healthcare Equipment

Strategic Planning Manager

October 2023 - December 2023

Johnson & Johnson Innovation

Toronto, Canada

October 2023 - December 2023

• Led the execution and management of JLABS marketing plans, coordinating efforts across partners, stakeholders, and new innovators to ensure impactful engagement and outreach.
• Collaborated with the global team to align strategic planning efforts, enhancing operational efficiency and coherence in global initiatives.

Company industry:
Pharmaceutical Manufacturing

Marketing Manager

December 2021 - June 2022

Bioventus

Toronto, Canada

December 2021 - June 2022

• Orchestrated business and launch plans for eight diverse products, highlighting commercial viability and market potential.
• Developed and implemented digital journeys across multiple touchpoints for healthcare professionals, including webinars, email marketing, and educational content. Championed the use of data insights and A/B testing to optimize campaign performance and identify new engagement opportunities in neurology and sports medicine.
• Led cross-functional teams to drive cohesive business strategies and fostered partnerships with digital agencies to enhance HCP and patient digital experiences.
• Planned and executed over 20 national and regional medical education programs, offering tailored educational content to a diverse audience.

Company industry:
Medical & Healthcare Equipment

Marketing Manager Middle East Markets

December 2014 - August 2021

Octapharma

Dubai, United Arab Emirates

December 2014 - August 2021

• Managed the lifecycles of 15 products in 3 therapeutic areas of rare diseases (hematology, critical care and immunotherapy) efficiently using proven management skills, boosting sales in the Middle East and Iran markets in under 4 years
• Led cross-functional teams to integrate digital into each department. The teams needs were assessed and accordingly a digital platform was tailored to these needs. Programs developed: OctaSquad for sales team, MENA Analytics for sales and marketing managers, and OctaAcademy for HCPs and patient awareness.
• Managed the execution of multi-channel marketing campaigns across digital platforms, leveraging CRM systems and progressive profiling to improve HCP engagement. Drove a 300% increase in product visibility through personalized digital outreach strategies.
• Created in-house digital campaigns for disease awareness for health organizations (private hospitals, governmental hospitals, Ministries of Health) to promote branded products.
• Executed business development plans to partner with other pharmaceutical companies in a B2B environment to promote our products and services.
• Developed professional relationships with over 250 key opinion leaders, distributors, and licensors which led to a significant increase in customer reach throughout the region.

Company industry:
Pharmaceutical Manufacturing

Education

University of Toronto

July 2022

July 2022

Diploma, Digital Marketing

Canada

University of Leicester

February 2017

February 2017

Master's degree, Master of Business Administration in Marketing,

United Kingdom

Lebanese International University

June 2007

June 2007

Bachelor's degree, Bachelor of Science in Pharmacy

Lebanon

Skills

Business Development
Expert
Business Development
Expert
Sales Management
Expert
Sales Management
Expert
Branding
Expert
Branding
Expert
National Account Sales
Expert
National Account Sales
Expert
Marketing Management
Expert
Marketing Management
Expert
SALES
Expert
SALES
Expert
Brand management
Expert
Brand management
Expert
Medtech
Expert
Medtech
Expert
BUSINESS TO BUSINESS
Expert
BUSINESS TO BUSINESS
Expert
Biotechnology
Expert
Biotechnology
Expert
Digital campaigns
Expert
Digital campaigns
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
Pharmaceuticals
Expert
Pharmaceuticals
Expert
Cross functional collaboration
Expert
Cross functional collaboration
Expert
Writing, Editing, Medical Publications, Proofreading
Expert
Writing, Editing, Medical Publications, Proofreading
Expert
MS Word, MS Excel, MS PowerPoint, Internet
Expert
MS Word, MS Excel, MS PowerPoint, Internet
Expert
Communication Skills, Interpersonal Skills, Business Development
Expert
Communication Skills, Interpersonal Skills, Business Development
Expert
Ambitious, Result Oriented, Interpersonal Skills, Leadership Skills
Expert
Ambitious, Result Oriented, Interpersonal Skills, Leadership Skills
Expert
Quick Learner, Multi-Tasking, Workforce Diversity, Work Under Pressure
Expert
Quick Learner, Multi-Tasking, Workforce Diversity, Work Under Pressure
Expert
Motivation, Team Player, Team Management, Self Starter
Expert
Motivation, Team Player, Team Management, Self Starter
Expert
Healthcare Basics, Drug classification, Pharmacy Applications
Expert
Healthcare Basics, Drug classification, Pharmacy Applications
Expert
Business planning
Expert
Business planning
Expert
Business Development
Expert
Business Development
Expert
Sales Management
Expert
Sales Management
Expert
Branding
Expert
Branding
Expert
National Account Sales
Expert
National Account Sales
Expert
Marketing Management
Expert
Marketing Management
Expert

Languages

English
Expert
Arabic
Expert
Spanish
Beginner
French
Intermediate