Mark Josef Entredicho, Real Estate Property Supervisor

Mark Josef Entredicho

Real Estate Property Supervisor

Impact Estate WLL

Location
Bahrain
Education
Bachelor's degree, Hospitality/Tourism/Hotel Management
Experience
15 years, 0 Months

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Work Experience

Total years of experience :15 years, 0 Months

Real Estate Property Supervisor at Impact Estate WLL
  • Bahrain - Al Muharraq
  • My current job since October 2018
Receptionist at Impact Estate W.L.L.
  • Bahrain
  • May 2014 to October 2018
Captain Waiter at Al Manzil Hotel (Juffair)
  • Bahrain
  • January 2014 to May 2014
Supervisor at Hani Royal Hotel / Hani Suites and Spa (Seef
  • Bahrain - Manama
  • June 2013 to October 2013
Captain Waiter at Hani Royal Hotel
  • Bahrain - Manama
  • October 2012 to June 2013

*Responsibility for buffet and table set up for all sections of the banquet areas.
*Taking guest requirements and providing them speedy but professional service.
*Handling guest functions and events like birthdays and big parties like weddings.

F&B Staff - Waiter at Hani Suites
  • Bahrain - Manama
  • October 2011 to October 2012

Responsibility for buffet and table set up for all sections of the restaurant.
*Taking guest order and providing them speedy but professional service.
*Handling guest functions and events like birthdays and big parties.
*In charge for cashiering, making summary sales reports.

EXPERIENCES GAINED:

*Experience in different styles of service and set up (restaurant service, cafeteria service, chinese restaurant service, fine dining service and set up).
*Experience in cashiering for two outlets.

Technical Support Representative at Teletech
  • Philippines
  • December 2010 to June 2011
Beverage/Restaurant Service at Technopark Hotel
  • Philippines
  • September 2009 to September 2010

- to provide guests with customer satisfaction, by way of giving them right service and providing them with food and beverage to satisfy their needs.
- to be able to give guests what they pay for, in terms of guaranteeing the get quality food, and providing the guests with quality service.
- anticipating guests needs, and providing solutions if ever problems arise.
- to transact correctly and accurately, and making sure that there will be no conflicts at hand in terms of guests financial payment.
- to be able to know and set up correctly, whatever time of the day it is, be it breakfast, lunch or dinner.
- setting up for functions, conferences and exclusive dinners.

Experiences gained:
- on hand interaction with different kinds of guests, especially foreigners and confidently starting a good conversation with them.
- knowledge about POS systems, transactions and skill in terms of customer service.
- knowledge in standard table set up, international standards, and function/event standards.

Banquet staff at Mandarin Oriental, Makati
  • Philippines
  • April 2009 to July 2009

- to provide guests with customer satisfaction, by way of giving them right service and providing them with food and beverage to satisfy their needs.
- to be able to give guests what they pay for, in terms of guaranteeing the get quality food, and providing the guests with quality service.
- anticipating guests needs, and providing solutions if ever problems arise.
- to transact correctly and accurately, and making sure that there will be no conflicts at hand in terms of guests financila payment.
- to be able to know and set up correctly, whatever time of the day it is, be it breakfast, lunch or dinner.
- setting up for functions, conferences and exclusive dinners.

Experiences gained:
- on hand interaction with different kinds of guests, especially foreigners and confidently starting a good conversation with them.
- knowledge about POS systems, transactions and skill in terms of customer service.
- knowledge in standard table set up, international standards, and function/event standards.

Restaurant Waiter at Industry : Food & Beverage / Catering / Restauran
  • Singapore
  • October 2007 to April 2008

Responsibility for buffet and table set up for all sections of the restaurant.
*Taking guest order and providing them speedy but professional service.
*Handling guest functions and events like birthdays and big parties.
*In charge for cashiering, making summary sales reports.

EXPERIENCES GAINED:

*Experience in different styles of service and set up (restaurant service, cafeteria service, chinese restaurant service, fine dining service and set up).
*Experience in cashiering for two outlets.

Education

Bachelor's degree, Hospitality/Tourism/Hotel Management
  • at First Asia Institute of Technology and Humanities
  • April 2008
High school or equivalent, High School
  • at Colegio de Sto. Niño de Cabuyao
  • March 2004

Specialties & Skills

Supervisory Experience
Supervisory Skills
Receptionist
Food Service
CASHIERING
CUSTOMER SERVICE
Communication Skills
INVENTORY MANAGEMENT
F&B KNOWLEDGE
SUPERVISORY SKILLS
Property Supervision

Languages

English
Expert