SEATTLE HOUSING AUTHORITY
Total years of experience :13 years, 10 Months
Leading all aspects of project lifecycle for software upgrade of the cloud based property management CRM platform Yardi Voyager 6 to 7S including configuring the maintenance and inspections mobile applications.
•Leading upgrade of Citrix application and configuring of third party applications, to work in the upgrade environment.
•Providing assistance with development and building of process documentation and presentations to key stakeholders including executive management. Using SharePoint, Office 365, and Remedy force Software
Provided care giving services for a family member with cancer in Seattle, Wash.
Manage all aspects of project lifecycles of multiple concurrent $5-30M in-house system upgrade and migration projects, including wide range of ongoing enhancements.
Achievements:
•Maximized project focus and uptimes of all systems, developing new processes and procedures to ensure solutions consistently meet and/or exceed quality standards.
•Managed multiple work streams, (Medical Management/Finance/ Actuary).Participated in Business Analyst duties.
Drove entire project lifecycles for in-house engineering, logistics and operations projects regarding infrastructure, software upgrades, enhancements, and mission-critical initiatives.
Achievements:
•Played active management role in Agile development of new offerings such as “Local Weather Now” channel’s interactive applications for red button remote app, active webpage, “Local Weather Now” and Broadband it app.
•Enhanced performance of “Live Streaming” portion of “Closed Captioning 708” (CC708) for Los Angeles Broadcast Center, replacing IBM p620 servers with re-provisioned Dell R620 servers.
•Facilitated strong communication and problem solving concerning project activities, progress, and issues, effectively liaising between multiple internal organizations and all management levels.
Led and actively participated in large-scale $10M enterprise level upgrade to IT cloud based Maximo 7.5x software and ERP interfaces including mobile device software for Los Angeles Department of Water & Power. Coordinated all day-to-day activities between business and application development teams regarding project scope. Provided assistance with development and building of process documentation and presentations to key stakeholders including executive management.
Achievements:
Turned around poorly designed, mismanaged, and over-budget $10M enterprise upgrade floundering for ~1 year, adopting management of design, build, and testing phases, and restoring it to on-time and within-budget status
Directed team of 5 internal professional engineers and personnel, and 10 external vendors on construction renovation projects. Developed and ensured adherence to all key performance indicators (KPI). Administered
Performed as focal point for 1, 500 campus-wide employees in divisions such as Engineering, Shop Floor, Fire, Safety, Quality, Security, Environmental, Training, and Executive. Formulated and coordinated achievement of long-range space and business planning goals for customers. Managed vendor relationships, (including A/V, network, phone), property, and up to 50-member multidisciplinary teams. Administered
courses: Masters Certificate in Project Management
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