Marta Konwicka

Sales Executive à Zara - Azadea Group

• Pologne - Varsovie
• janvier 2016 à janvier 2019

Key Responsibilities:
• Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards.
• Assist customers in their purchase decision by helping them select relevant and appropriate products, offering proper advice and suggesting gist vouchers when applicable.
• Watch for and prevent security risks and thefts and escalate occurring incidents to the hierarchy in a timely manner to avert loss.
• Arrange and display received merchandise under the direction pf the Merchandiser/ Shop Manager; change tag prices during promotion periods or as needed.
• Take measurements for any needed alteration, assign price according to set price list, fill the alternation book, and notify tailor of the amendments.
• Up-sell and cross-sell products and services to achieve the sales target.
• Inform Department Manager of unavailable and nonperforming products.
• Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendations.