Martina Magdy, Office Manager and Purchasing specialist

Martina Magdy

Office Manager and Purchasing specialist

DMP

Location
Egypt - Cairo
Education
Bachelor's degree, Commerce
Experience
3 years, 5 Months

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Work Experience

Total years of experience :3 years, 5 Months

Office Manager and Purchasing specialist at DMP
  • Egypt - Cairo
  • January 2016 to April 2017

- Purchasing department.
- Comparing with many suppliers to reach to the perfect price.
- Sending and receiving emails.
- Following up with the supplier and site.
- Ensuring that all materials arrived to site.
- Quoting new projects and follow up with clients.
- Preparing reports and display it to the Chairman of the Board.
- Preparing the components measurement rate for every new project.

Executive Secretary at Spiro Plastic Industrial Company
  • Egypt - Cairo
  • February 2014 to January 2015

- Follow up 2 Factory and 18 Exhibition.
- ISO 9001 Director of Quality Assurance.
- Preparing Reports and display to the CEO.
- Preparing and reservation flight tickets, hotels and transportation for the CEO.
- Following up with 20 stores.
- Plans, coordinates and ensures the CEO's schedule is followed and respected. Provides "gatekeeper" and "gateway" role, creating win-win situations for direct access to the CEO's time and office.
- Communicates directly, and on behalf of the President and CEO, with Board members, donors, Foundation staff, and others, on matters related to CEO's programmatic initiatives.
- Successfully completes critical aspects of deliverable with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the CEO's ability to effectively lead the company.

110 Call Center at Orange
  • Egypt - Cairo
  • October 2012 to October 2013

 Determines requirements by working with customers.
 Answers inquiries by clarifying desired information; researching, locating, and providing information.
 Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
 Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
 Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
- Maintains call center database by entering information.
- Keeps equipment operational by following established procedures; reporting malfunctions.
- Updates job knowledge by participating in educational opportunities.
- Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Education

Bachelor's degree, Commerce
  • at Ain Shams University
  • October 2012

I graduated from faculty of Commerce Ain Shams University- Accounting Department with Good Grade

Specialties & Skills

Customer Service
Secretarial
Personal Assistant
Executive Secretary
Office Administration
Microsoft excel
Microsoft Outlook
Internet
Microsoft Word
Windows (8, 7, Vesta and XP)
Microsoft Power Poinet

Languages

English
Intermediate
Arabic
Expert

Training and Certifications

stock market simulations (Certificate)
Date Attended:
March 2011
English Skills (Certificate)
Date Attended:
January 2010
ICDL (Certificate)
Date Attended:
January 2012
customer service (Training)
Training Institute:
bank Misr
Date Attended:
August 2011
Customer Service (Training)
Training Institute:
Bank Misr
Date Attended:
September 2010

Hobbies

  • Reading Stories
  • Listen To Music
  • Researching
  • Drawing