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Marvin Boque, Restaurant Manager

Marvin Boque

Restaurant Manager·CAFÉ COCO (M.H Alshaya)

Bahrain

High school or equivalent, Mass Communication

Work experience

Total years of experience: 11 years, 7 months

Restaurant Manager

February 2018 - June 2018

CAFÉ COCO (M.H Alshaya)

Bahrain

February 2018 - June 2018

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Restaurant Manager

December 2016 - January 2018

ALFORNO (M.H Alshaya)

December 2016 - January 2018

Job role:
Management

December 2016 - January 2018

Arabella Mall

Kuwait

December 2016 - January 2018

Company industry:
Management Consulting

Asst

August 2012 - December 2016

SARAI MIDDLE EASTERN CUISINE (M.H Alshaya)

August 2012 - December 2016

Amwaj Lagoon Bahrain


•Managing, mentoring and motivating staff in both BOH and FOH ensuring they perform above excellence through constant training and refreshing courses
•Proactively drive sales & protect company profits
•Manage all health & safety (including HACCP), housekeeping standards & maintain operational equipment
•Ensure effective communication of information from host brand/head office to restaurant team.
•Ensure effective management of restaurant operations to maximize customer service & ensuring compliance to company policies
Job role:
Administration

Restaurant Supervisor

December 2008 - December 2012

KEN LO’S MEMORIES OF CHINA

December 2008 - December 2012

Adliya Bahrain
•Handles guest’s complaints and finding solution to ensure service to the guest according to prescribed Service Standard Procedures.
•Cleans and maintain equipment, cutleries, crockery and glassware and service side stations.
•Maintain proficiency in menu knowledge & proper service standard.
•Performs other related duties as assigned
Job role:
Management

Waiter

December 2006 - December 2008

Café Italia (Ali Al Sharif Est)

December 2006 - December 2008

Adliya Bahrain

•Serve guest according the set service standard
•Delivery and taking orders
•Gather feedback and effectively resolve customer complain
Job role:
Customer Service and Call Center

Education

University of Mindanao

January 2016

January 2016

High school or equivalent, Mass Communication

Philippines

courses: AB Mass Communication AWARDS & A CHIEVEMENTS Salutatorian & Leadership Achievement Awardee - Elementary and High School Various Employee of the month

Skills

Cash

Expert

Advertising

Expert

Revenue

Expert

Guest Satisfaction

Expert

Cashiering

Expert

CUSTOMER SERVICE

Expert

DELIVERY

Expert

MANAGEMENT

Expert

MENTORING

Expert

MICROSOFT OFFICE

Expert

POLICY ANALYSIS

Expert

SAFETY

Expert

SALES

Expert

INVENTORY MANAGEMENT

Expert

LEADERSHIP

Expert

Cash

Expert

Advertising

Expert

Revenue

Expert

Guest Satisfaction

Expert

Cashiering

Expert

Hobbies and interests

Photoshop, Dragon boat, music, movies