Marwa  Abdelgawad, Travel coordinator

Marwa Abdelgawad

Travel coordinator

Al Ghurair Group

Lieu
Émirats Arabes Unis
Éducation
Baccalauréat, foreign language specialization (Chinese
Expérience
14 years, 10 Mois

Partager Mon CV

Empêcher usager


Expériences professionnelles

Total des années d'expérience :14 years, 10 Mois

Travel coordinator à Al Ghurair Group
  • Émirats Arabes Unis
  • Je travaille ici depuis juillet 2016

Handling all travel arrangement of flight tickets, hotel
accommodation bookings & transportation via different
channels for C level and employees of the group.
-Manage the yearly corporate contracts with hotels & service
providers.
-Preform daily admin assistant duties, meeting schedule,
conference & events arrangements.
-Coordinating for corporate social responsibility.
-Assist HR team in CV screenings and scheduling interviews, Filter
proposals and quotations as required & In charge of corporate
office reception.

Executive à The Oberoi
  • Émirats Arabes Unis
  • février 2016 à juillet 2016
Executive à Emaar Hospitality Group
  • Émirats Arabes Unis
  • mars 2014 à février 2016

Coordinating and multi-tasking job duties in a busy
environment.
-Handling VIP guests of very reputed luxury 5 stars hotel in terms
of day to day arrivals, departures, billings & Special requests.
-Dealing with guest complaints and concerns in an efficient and
timely manner.
-Handel special occasions arrangement, Limo reservations &
restaurants /activities bookings.

front office receptionist à Swiss inn hotels & resorts
  • Egypte - Le Caire
  • avril 2013 à mars 2014

Preform all day to day front office operation .

Receptionist à Majid Al Futtaim Group
  • Egypte
  • mai 2012 à avril 2013

Providing excellent front-line service to visitors.
-Answer phone calls promptly, assist the caller accordingly,
transfer the call concern person if required.
-Maintain meeting rooms bookings requests.

Executive Secretary à programming soulutions
  • Egypte - Le Caire
  • juin 2011 à mai 2012

Preform all secretarial duties to

shift leader à Swiss Inn Hotels & Resorts
  • Egypte
  • juillet 2009 à juin 2011

Responsible for the overall day to day functions of the front
desk and task delegating.
-Handling guest complaints and concerns in an efficient and
timely manner.
-Follow up all process of guests check in & out and payment.
-Responsible for FO stuff attendance & schedule & grooming.

Éducation

Baccalauréat, foreign language specialization (Chinese
  • à Ain Shams University
  • janvier 2009

Specialties & Skills

Operation
Customer Service
CONTRACT MANAGEMENT
HUMAN RESOURCES
MICROSOFT OFFICE
PROPOSAL WRITING
RECEPTIONIST
SCHEDULING
TRANSPORTATION
BILLING SYSTEMS
MULTI-TASKING

Langues

Arabe
Expert
Anglais
Expert

Formation et Diplômes

Microsoft Office Professional 2019 (Certificat)
Date de la formation:
October 2020