Marwa felamban, Human Resources Executive

Marwa felamban

Human Resources Executive

Jotun - Saudi Arabia

Location
Saudi Arabia - Riyadh
Education
Higher diploma, Advanced Diploma of Leadership and Management
Experience
8 years, 11 Months

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Work Experience

Total years of experience :8 years, 11 Months

Human Resources Executive at Jotun - Saudi Arabia
  • Saudi Arabia - Riyadh
  • My current job since January 2020

-Developing the HR agenda.
-Developing HR strategies, policies, and practices.
-Improving and monitoring employee productivity.
-Structuring compensation and benefit packages.
Managing staff wellness initiatives.
-Improving relations between staff and employers.
-Evaluating staffing needs.
-Overseeing recruitment efforts.
-Engaging with heads of department

Marketing Coordinator at Endota Spa
  • Australia
  • October 2018 to March 2019

Deliver outstanding customer service.
Manage the appointment book.
Be responsible for stock control.
Ensure spa presentation and visual

Samsung Group at Samsung Group
  • Australia
  • October 2018 to January 2019

•Promoting products by demonstration, presentation and instruction.
•Merchandising- set up in displays, including POS Merchandising.
•Building close relationship with all store staff and manager ensuring high levels of customer service.
•Maintain activity records and report on all phases of sales.
•Achieve set targets for sales, product, merchandising and compliance

Recruitment Consultant - Telecom at edt GLOBAL PTY LTD
  • Australia
  • May 2018 to December 2018

-negotiating contracts
-interviewing and assessing prospective applicants and
matching them with vacancies at client companies
-screening candidates and drawing up shortlists of
candidates for clients to interview
-making arrangements for the advertisement of
vacancies
-building relationships with clients.
-Business Development

FOOD ATTENDANT at MR.BAO
  • Australia
  • July 2017 to January 2018

1- Providing clients and customers a high-quality service
2- Serving guests wine and other alcoholic beverages

Call Center Consultant at Datacom
  • Australia
  • November 2017 to December 2017

responsible for continuing to build relationships with our existing clients, as well proactively establishing new business.

DEMONSTRATOR, BRAND AMBASSADOR for Nespresso at RETAIL SAFARI
  • Australia
  • October 2017 to December 2017

Responsible for diligent completion of designated
demonstration activity, accurate timely reporting, and
professional performance.

FOOD & BEVERAGE ATTENDANT at AIRPORT RETAIL ENTERPRISES, SYDNEY
  • Australia
  • September 2017 to October 2017

•Providing clients and customers a high-quality service
•Serving guests wine and other alcoholic beverages
•Attending to any questions guests may have about food or beverages
•Deliver exceptional customer service in a fast-paced
environment
•Operate autonomously and be a team player

RESTAURANT STAFF at SABU RESTAURANT & BAR. PARRAMA TTA, SYDNEY
  • Australia
  • April 2016 to August 2016

Customer Service
 

• Restaurant opening/closing. 

• Cleaning, Food preparation
• Stock counts, Money handling.
• Bar service.

Human Resources Specialist (HR Specialist) at king Abdullah international medical research center
  • Saudi Arabia - Riyadh
  • March 2012 to May 2013

• NGHA- in the king Abdullah international medical research center (KAIMRC) AS specialist human resources (Mar 26.2012 -present):
A. Assist in supervising a variety of programs and policies regarding employees such as advertising job positions recruitment, processing applications, verifying employment, contracts and compensation schedule in compliance with organization policies, contracts, laws and agreements
B. Communicate with other department, Employee, applicants, administrators and staff in order to provide information & assistance regarding recruitment
C. Assist in scheduling various meetings and employee programs in compliance with department needs
D. Collect information on benefits, salaries and issues regarding contract negotiations
E. Provide overall assistance and research support HR on benefit policies, programs & procedures

Operation at HSBC,SABB
  • Saudi Arabia - Riyadh
  • August 2011 to February 2012

account processing bank at general banking

customer care \ Riyadh at Work In Al-Shaya Company
  • Saudi Arabia - Riyadh
  • October 2010 to July 2011

• Work In Al-Shaya Company \ customer care \ Riyadh oct.2010- August 14 2011

A. Collect process & communicate relevant data for the Shoppe.
B. Shoppe (identify & define issues that are being raised by mystery shoppers and make recommendations in relation for mystery shoppers)
C. Prepare monthly task list & present to line manger.
D. Translate from English to Arabic
E. Take full responsibility for planning of weekly debriefs for assigned MS


• Work as customer service in Arab National Bank & in personal loans \
Riyadh (from Jun 2007 - until 30 Aug 2007)

Education

Higher diploma, Advanced Diploma of Leadership and Management
  • at APEX Institute of Education
  • January 2019

-Leadership -Management -People and Performance -Budgets and Financial Plans -Risk Management -Customer Service

Master's degree, Marketing
  • at University of Technology, Sydney
  • June 2016

The Master of Marketing provides the opportunity to extend their knowledge in the areas of communications, sales management, the development and introduction of new products, business-to-business marketing, technology and marketing, as well as the legal constraints on and the ethical implications of marketing.

Bachelor's degree, Human Recourse Management Department of Economics
  • at University of Jeddah which is King Abdul-Aziz University
  • February 2010

Graduated with a Bachelor Degree (BSc) of Human Recourse Management Department of Economics & Admin

Specialties & Skills

Readings
Swimming
Computer Music
Computer Service
Business Cards
BANKING
BENEFITS
CUSTOMER SERVICE
TRANSLATE
Recruiter
Research Skills
Business development

Languages

Arabic
Expert
English
Expert

Hobbies

  • Reading
    Rading is an incredibly inexpensive hobby that provides so many benefits.