HR Executive Director
Kuwait Hospital
مجموع سنوات الخبرة :27 years, 3 أشهر
HR Strategic
• Setting the HR Department objectives for the quarter and KPI targets.
• Develop an annual HR strategy in line with the Organization’s strategy.
• Develops, revises and implements Human Resource policies and procedures.
• Manpower planning
• Develop Competencies framework.
• Develop a new onboarding program.
• Review and update the job description for the whole organization.
Recruitment/ Talent Acquisition :
• Identify sources (In-house/ Referral/ Portal/ Consultants)
• Do initial screening/ short listing & verification.
• Manage the recruitment process of any post from the requisition stage, screening, interviewing, negotiate employment contract, appointment, HR induction training, probationary period appraisal and finally transfer residency.
Training & Development:
• Identify the training needs
• Prepare Training Calendar’s & qtly training plans
• Prepare Training & Development budget
• Develop training and development plans and communicate training guidelines to all the employees; plan and execute the training and development programs across the organization identifying appropriate external training solutions providers
• To coordinate with other departments for the need identification of Technical specific training.
Compensation & Benefits:
• design New Compensation Structure, Performance Management System
• prepare monthly payroll with accuracy
• look after employee benefits
Employee Retention & Productivity:
• establish transparent communication at all levels of management by building reliable and trustworthy environment in the org and amongst the employees.
• conduct monthly/ bi-monthly “town-hall”, “one to one”
• organize periodic/ occasional employee engagement activities.
• implement regular reward & recognition schemes.
• streamline HR circulars & mailers
• Conduct exit interviews to identify reasons for employee termination or resignation.
Employee Relations :
• Ensuring resolution of employee grievances by counseling/ Undertaking employee engagement activities and policy driven process for various celebrations of employees.
• Overseeing separation actions like full & final settlements
• Sound Knowledge on Industrial Relations & Trade Unions
• Coordinating with legal experts and for employee disciplinary and legal matters.
Employee Engagement Activities
Performance Management
• Develop and implement Performance Management system.
Others
• Managing the renewal Logistics for the hospital’s medical license.
• Ensure that Kuwaiti staffs are registered under PIFSS.
• Being a member of the Risk Committee, Governance committee.
Develops, revises and implements Human Resource policies and procedures.
Ensure business practices are in accordance with human resource policies and labor laws.
Provide consultation and guidance to senior management and organizational partners in the interpretation of human resource management policies, procedures, programs and application of related government laws and regulations.
Review and update the job description of the group companies.
Oversee the development and updating of the HR portal.
Handling the payroll operation of 7 Group companies.
Managing the new-employee onboarding program and conducts orientations.
Overseeing the performance management cycle with management and employee, and execute the performance incentives as per company policy.
Employees Relations : (ER Planning, Grievance Handling, Disciplinary Actions and Managing Separations.
Develop, maintain and structure updates of the organization structure.
Implementation of annual bonuses, merit pay, commissions, board incentives etc.
Grievance Handling : (Development and Maintenance of the company Code of Ethics and other high level ER policies, dealing with employee complains, investigations, appeal and conflict resolution activities for the Group
HR Automation : (High Level HR Automation Activities, setup, development and implementation of a new HRIS
• Prepare and update HR systems, remuneration packages, and follow up annual promotion, assessments and performance appraisal.
• Update and improve HR policies and ensure implementation of internal policies
• Analyze HR KPI’s and accordingly recommend cost effective and practical improvements in line with HR best practice
• Solve employees’ problems, escalations and act as link between management and staff.
• Initiate the recruitment process with line managers, ensuring that appropriate interview and assessment processes are deployed to maximize the fit between the candidate’s and NOC’s requirements; interact with recruitment agencies whenever necessary.
• Update job descriptions regularly to reflect any significant changes in job responsibilities; develop new job descriptions in coordination with concerned department heads in the event of creation of new positions.
• Initiate the new hire mobilization, employment contracts for new recruits, and private contracts for special cases .
• Develop training and development plans and communicate training guidelines to all the employees; plan and execute the training and development programs across NOC identifying appropriate external training solutions providers
• Lead the annual Performance Review process for the division to ensure that it is completed consistently and on time and provide coaching and development to stakeholders to facilitate the output of better quality information and results from the process.
• Lead, manage and complete the annual merit review, incentive and bonus scheme processes with line and senior managers and ensure consistency and adherence.
• Develop a formal Career Development Plan as well as Performance Measurement System and monitor the rollout across NOC
• Address employee complaints/ grievances in accordance with HR policies and procedures and ensure that disciplinary processes are conducted promptly and fairly and in compliance with NOC policies
• Ensure smooth handling of all Government relation matters on behalf of NOC personnel and provide requisite support to Foreign Contractors/ Obligors in dealing with Government bodies
- Manage and implement systems, policies and procedures related to employee affairs, government formalities in line with Kuwait Labor Law.
•Managing the Social Security procedures to Kuwaitis and GCC nationalities to ensure registering all newly hired Kuwaitis &GCC s within timeframe
•Provide advice and support to all departments on HR policy &labor relations
•Produce required reports in a timely, accurate and knowledgeable manner, in full conformance to legal and company requirements
•Set up and maintain administration systems and processes for Company operations in outside countries
• Manage employee development, performance and appraisal activities.
• Recruit staff which includes developing job descriptions, preparing advertisements, checking application forms, short listing, interviewing and selecting candidates.
• Scheduling interviews, developing interview assessment criteria and organiing recruitment activities for cabin crew open days and recruitment events.
• Identifying and liaising with professional recruitment agencies for recruitment of overseas cabin crew. Co-ordinate new-hire orientation.
• Be an active part in building and tailoring visa administration section and managing the Visa formalities of around 700 employees in the company.
• Handle the formation of employment contracts and job offers & liaise with lawyers for HR nature legal affairs.
• Responsible for renewal of company’s documents and certificates with ministries and governmental sectors.
Develops and implements policies, guidelines, systems and procedures on personnel management and development.
Responsible for the development and motivation of assigned employees and ensuring that they have the necessary tools and information
Establishes and maintains a centralized personnel records system.
Administers and handles personnel recruitment, selection, placement, promotion, counseling and other services.
Handle the formation of employment contracts and job offers, and renewal for due ones.
Prepare, manage and track information relating to all Company licenses with Ministry of Education and other entities.
Ensure that all teaching staff standards are acceptable as per required level standards of the Ministries.
Coordinate the management of all Company employee travel, visas and residencies.
handling joining formalities for overseas staff.
Formulates and implements policies on performance appraisals, leave administration, and other incentive/ benefit packages for all employees.
- Responsible for everyday internal/external correspondence.
Arranging meetings and conferences, handling communication and travel arrangements, and processing related functions and documentations.
Hotel Booking, Local Travel, Ground Logistics & Facilitation
Procurement of office supplies and other requirements.
Maintain an inventory system for the store.
Payroll
Ensure timely receipt, maintenance and payment approval as per policy, documents and terms of contracts in order to render the service to various parties.
Liaise with company Lawyer on domestics law cases and arrange for the court hearings.
Take primary responsibility for implementing follow up of expenses.
Making ticket Reservations.
Confirming flights
Hotel Booking, Local Travel, Ground Logistics & Facilitation
Issuing tickets with fare calculation.
Dealing with travel agencies.
Provide Schedule & Fare information.
Converse with guests by telephone in order to provide information about products and services.