Bayt.com
Marwa Mohammed, Admin Assistant

Marwa Mohammed

Admin Assistant

Al Hoda Azhar School

Location
Egypt - Cairo
Education
Diploma, Human Resources Management
Experience
7 years, 10 Months

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Work Experience

Total years of experience :7 years, 10 Months

Admin Assistant at Al Hoda Azhar School
  • Egypt - Cairo
  • May 2015 to July 2016
International Account Advisor at Vodafone
  • Egypt - Cairo
  • June 2013 to January 2015

To answer customer queries regarding their bills, price plans, and basic tech support.

English Co - Teacher at Rukan Nursery
  • Egypt - Cairo
  • January 2013 to March 2013

Teaching Toddlers

Customer Service Agent at XCEED
  • United Arab Emirates
  • August 2008 to December 2012

Aug08 - Dec 12 Customer Service Agent at XCEED

Customer Care Agent at XCEED contact centre
  • Egypt - Cairo
  • August 2008 to August 2012

Aug 08 - Jan 10 Telecom Egypt (TE) account
Feb 10 - Apr 10 du GSM
May 10 - June 10 Mobinil Activation
June 10 - July 10 TE Data Tech Support
Aug 10 - Aug 12 du Home Service

Sales Officer at RED SEA WORLD
  • Egypt
  • July 2008 to August 2008

Contact expected cutomer offering them our products and send them price offers

Contact centre agent at AMECO TECH
  • Egypt - Cairo
  • May 2008 to June 2008

to update customer's details on www.superpages.com and transfer the call to sales rep if the ustomer needs any upgrades.

Education

Diploma, Human Resources Management
  • at Helwan University
  • January 2010

* 2009-2010 Helwan University Cairo, Egypt Human Resources Management Diploma Grade:C +

Bachelor's degree, commerce, Accounting
  • at Cairo University
  • January 2007

* 2003-2007 Cairo University Cairo, Egypt Faculty of commerce, Accounting Dept. Grade:Fair

Specialties & Skills

Teaching
+Endorse 1
Customer Service
+Endorse 1
Administration
+Endorse 1
Team Management
+Endorse 1
MS Office
+Endorse 0
CUSTOMER SERVICE
+Endorse 0
GSM
+Endorse 0
SALES
+Endorse 0
MS office
+Endorse 0
Communication skils
+Endorse 0

Languages

Arabic
Expert
English
Expert

Training and Certifications

ICDL (Certificate)
Date Attended:
March 2007
Valid Until:
May 2007
Basic Business Skills Acquisition (BBSA) (Certificate)
Date Attended:
January 2008
Valid Until:
April 2008
Graduation Resources Program(GRP) (Certificate)
Date Attended:
April 2008
Valid Until:
April 2008

Hobbies

  • Gaining new experience – Competition ‎