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Marwa LAHOUEL, EXECUTIVE ASSISTANT to Managing Director

Marwa LAHOUEL

EXECUTIVE ASSISTANT to Managing Director·DSERV _ QATAR

Qatar

Diploma, Administration And Finance

Work experience

Total years of experience: 12 years, 7 months

EXECUTIVE ASSISTANT to Managing Director

August 2024 - Present

DSERV _ QATAR

Doha, Qatar

August 2024 - Present

• Manage the directors calendar and schedule meetings.
• Handle travel arrangements and itineraries.
• Prepare and submit visa applications.
• Organize events and coordinate logistics.
• Communicate with clients and stakeholders.
• Maintain confidential documents and files.
• Tender Submission: review requirements, Prepare Documentation, …

Company industry:
Oil & Gas

EXECUTIVE ASSISTANT

July 2022 - January 2024

MAYSAN DOHA, LXR HOTELS

Ar Rayyan, Qatar

July 2022 - January 2024

• As a hotel coordinator, I facilitated the pre-opening by organizing Purchase
Requests and overseeing recruitment for essential roles like front office,
housekeeping, and others. Manages government and legal documentation for
smooth compliance and operational readiness.
• As a dedicated Personal Assistant to the General Manager, I executed a diverse
range of responsibilities critical to the seamless functioning of executive
operations. I managed the General Managers schedule, coordinated meetings,
and facilitated effective communication within theorganization. Additionally, I
prioritized and handled confidential correspondence, prepared reports, and
assisted in project management tasks. My role also involved liaising with various
departments, external stakeholders, and coordinating travel arrangements. In
overseeing administrative functions, I ensured the General Managers
workflow remained efficient and supported the overall success ofthe
organization.
• As an interim spa manager, I demonstrated efficiency and contributed to the
overall success ofthe spa. Recognized for adept customer relationship
management skills, I foster lasting connections with clients and VIP guests.Eager
to leverage this experience and my comprehensive skill set in a new opportunity
within the spa or wellness industry, with a focus on driving revenue growth and
enhancing brand visibility.

Company industry:
Hospitality & Accomodation

PROCESS IMPROVEMENT ANALYST

February 2020 - July 2022

QATAR

Lusail, Qatar

February 2020 - July 2022

• Assist in translating master of DoA to SAP DoA template by using correct codes
and conditions.
• Prepare progress report of all DoA issuance and translation, process mapping and
change requests
• Receive change requests form requested by Business Units in terms of processes,
procedures, policies and DoA.
• Draft, update and submit APM for all business processes according to the approve
• Create and maintain the tracker updated of Commercial registration, TradeLicense
and Computer card of all companies

Company industry:
Airlines

INSURANCE COORDINATOR

December 2018 - January 2020

MOHAMED AL SAID DENTAL CLINIC

Doha, Qatar

December 2018 - January 2020

billing issues

Company industry:
Other Healthcare Services

OFFICE MANAGER

February 2018 - August 2018

BE-SOFTILYS

Tunis, Tunisia

February 2018 - August 2018

• Administrative and financial management.
• Greet visitors as soon as they arrive and connect them with the appropriate party
• Answer the phone in a timely manner and direct calls to the correct offices
• Partner with HR to enforce office policies as necessary and Coordinate with IT
department on all office equipment
• Ensure a safe and secure working environment and reviewing and approving supply
requisitions, assigning and monitoring clerical functions.
• Organize internal events (Team Building, Onboarding Breakfast, Founders
Meeting), and events (evenings, outings and shows ...)

Company industry:
Software Development

FINANCIAL AND ADMINISTRATIVE MANAGER

June 2013 - January 2018

BIGDEAL.TN –

Tunis, Tunisia

June 2013 - January 2018

• Monitoring accounts payable and accounts receivable (internal and external); all
accrued liabilities, invoices receivable and to be issued.
• Perform all banking operations: transfers, delivery of checks, ...
• Payroll management: Perform all upstream operations for the establishment of the
pay slip (Registration and follow-up of absences: leave, illness, training, etc
...),
• Coordinate with partners and administration staff
• Write hiring announcements and ensure their communication on specialized
websites, social networks.
• Collect the CVs and select those corresponding to the requested profile.

Company industry:
Marketing

PAYROLL ACCOUNTANT

November 2012 - January 2013

RAS TUNIS –

Tunis, Tunisia

November 2012 - January 2013

• Establish the payslips and employment contracts of the employees and make
the declarations of contributions of the French accounting funds,
• Sending and managing emails received from customers and their requests for
modification

Company industry:
IT Services

Education

Institut Supérieur De Gestion De Sousse

July 2012

July 2012

Diploma, Administration And Finance

Tunisia

DE FORMATION AUX METIERS DU TERTIAIRE DE SOUSSE

January 2012

January 2012

Bachelor's degree, Accounting and Finance

Tunisia

ISG SOUSSE

January 2010

January 2010

High school or equivalent, Accounting And Management

Tunisia

High School of Hammam Sousse

January 2007

January 2007

High school or equivalent, Applied Mathematics

Tunisia

Skills

Office Management

Expert

Mail

Expert

Microsoft Office

Expert

Customer Service

Intermediate

Minutes

Intermediate

Management

Expert

Administration

Expert

Secretarial

Expert

Outlook

Expert

ADMINISTRATIVE FUNCTIONS

Intermediate

COMPUTER LITERACY

Intermediate

DELEGATION SKILLS

Intermediate

FLORAL DESIGN

Intermediate

HOUSEKEEPING

Intermediate

INVOICING

Intermediate

LOGISTICS

Intermediate

OPERATIONS

Intermediate

PLANNING

Intermediate

Social profiles

Languages

Arabic

Native Speaker

English

Expert

French

Expert

Italian

Beginner

Spanish

Beginner

Hobbies and interests

Social Media