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marwa sami mohamed, guest relation

marwa sami mohamed

guest relation

swiss inn hotel

Location
Egypt - Cairo
Education
Bachelor's degree, Diploma in tourism with the italian language
Experience
7 years, 0 Months

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Work Experience

Total years of experience :7 years, 0 Months

guest relation at swiss inn hotel
  • Egypt
  • April 2011 to September 2011

taking care of the guest durin their stay at hotel, & handeling complains

guest relation at Club marmara hotel
  • Egypt - Hurghada
  • April 2010 to January 2011

handeling the guests` complains & taking care of them during their stay at hotel

an operator & a guest relation at sun rise festival hotels
  • Egypt - Hurghada
  • November 2008 to November 2009

worked as an operator & a guest relation which taking care of all the guests needs during their staying at hotels and handeling their complains

sales agent at many bazaars
  • Egypt - Hurghada
  • November 2005 to September 2008

selling jewelries &paperious & antiques for tourists in bazaars

restoration agent at Arb contractors company for instructions
  • Egypt - Cairo
  • August 2004 to July 2005

restoration of the antiques mosques & monuments

restoration agent at Heritage for instructions in restoration.
  • Egypt - Cairo
  • December 2003 to August 2004

i was helping in antiques areas restoration such as antiques mosques .

Education

Bachelor's degree, Diploma in tourism with the italian language
  • at sinai highly institute for tourism
  • August 2009

have a diploma in tourism with the italian language from sinai highly institute for tourism in cairo

Diploma, graduated from faculty of monuments ,university of cairo
  • at graduated from faculty of monuments
  • August 2003

graduated from faculty of monuments ,university of cairo

Specialties & Skills

Tourism
+Endorse 1
Restoration
+Endorse 1
Hotels
+Endorse 1
Antiques
+Endorse 1
Sales
+Endorse 1
ICDL
+Endorse 1

Languages

English
Expert
Italian
Expert