Marwan Abu-Lughod, Head of Corporate Social Responsibility

Marwan Abu-Lughod

Head of Corporate Social Responsibility

Qatar charity

Location
Qatar - Doha
Education
Diploma, Busniess Administration Diploma
Experience
16 years, 6 Months

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Work Experience

Total years of experience :16 years, 6 Months

Head of Corporate Social Responsibility at Qatar charity
  • Qatar - Doha
  • My current job since February 2016

- Build strong relationships with partners and government institutions.
- Assisting the company in developing, managing and altering social responsibility policies.
- Using internal communication to reinforce the company’s social responsibility policies.
- Reaching out to the public via PR and marketing to deliver the message of the company’s commitment to social responsibility.
- Working on company branding strategies with the marketing department.
- Attracting new talent.
- Work on sustainable development with partners
- Creativity in designing effective ideas for charitable projects.
- Customizing projects for the partners as per requirements.
- Increasing donation through the sponsors and awareness charitable projects.
- Follow up Partners for all innovation ideas and converted to plans and projects.
- Internal Auditor for ISO 9001-2015 Certification in Local Dept.
- Confer with potential customers regarding CSR and projects.

Country Manager at Powerd by Rocket Internet www.carmudi.qa
  • Qatar - Doha
  • October 2014 to August 2015

Description of Duties:
• Responsible for managing all operations in carmudi Qatar . This involves taking responsibility for profit, revenue, cash and quality targets.
• Agreeing annual budgets and producing a detailed annual business operating plan are tasks have to deliver as well as monthly, quarterly or annual targets for revenue, profits and cash.
• Produce business performance reports, which could be on a monthly or quarterly basis.
• Recruit and manage staff, including performance monitoring, and possibly mentoring and training.
• The role is client facing and so daily contact with clients, therefore the ability to communicate effectively is essential.

Relationship Manager at Talabat Services Co. www.talabat.com
  • Qatar - Doha
  • February 2013 to October 2014

Sells Consultation and make recommendations to prospect clients of the various solutions the company offers to their business issues.
Develop annual business plan in conjunction with Sales manager, with detailed activities to follow during the fiscal year.
Demonstrate the ability to carry on a business conversation with business owners and decision makers.
Maximize all opportunities in the process of closing a sale.
Develop a data base of qualified leads through referrals, telephone canvassing face to face cold calling on business owners, direct mail, email, and networking.
Assist in the implementation of company marketing plans as needed.
Create and conduct effective proposal presentation and RFP responses that identify prospects business solution to their problems.
Responsible for sourcing and developing client relationships and referrals.
Demonstrate the ability to gather, submit detailed business information for underwriting, pricing, and presentation of solutions to identified prospects business problems.
Maintain accurate recodes of all sales and prospecting activities including sales calls, presentations, closed sales and follow-up activities within their assigned territory, including the use of Microsoft outlook to maintain accurate records to maximize territory potential.
Adheres to all company policies, procedures and business ethics codes the ensures that they are communicated and implemented within the team.
Categorize the work schedule on the basis of the area targeted to work on.
Supervision of coordination tasks:
Holding coordination meetings with the companies.
Collection coordination material from the companies and providing to the person in charge for data entry on the admin website.
Following up in uploading the material of companies i.e. menus, area coverage …etc.
Corresponding with companies - restaurants - in any of issues such as updates in menus minimum charges.
Relationship Manager:
Developing a deep understanding of the technical and business challenges clients face, they identify opportunities to increase sales of products and services that meet those needs.
Monitor and analyze competitive activities to assess any threat to important clients.
Client service managers should build relationships with companies - restaurant -branch managers and staff, operation managers etc.

Marketing Manager at International Development Center IDC
  • Qatar - Doha
  • October 2009 to August 2012

Description of Duties
Demonstrates technical marketing skills and product knowledge of IDC, Carizma
Develops annual marketing plan in conjunction with sales department, which details activities to follow during the fiscal year, which will focus on meeting organizational objectives.
To manage the Marketing Department Budget. Delivery of all marketing activity within agreed budget. Direction of marketing staff where budgets are devolved.
To manage all aspects of print production, receipt and distribution.
The achievement of frequent, timely and positive media coverage for Sales careers Online and its programs across all available media.
Managing the entire product line life cycle from strategic planning to tactical activities.
Specifying market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers.
Driving a solution set across development teams (primarily Development/ and Marketing Communications) through market requirements, product contract, and positioning.
Developing and implementing a company-wide go-to-market plan, working with all departments to execute.
Analyzing potential partner relationships for Sales Careers Online product lines.

Training Sales Manager at MiCA Qatar Consulting Services & Training / www.micaqatar.com
  • Qatar - Doha
  • December 2008 to June 2009

I am working as Sales Manager:
- Design, develop and implement comprehensive annual sales training plan that supports the sales objectives of the organization. Subject matter expert for enhancing, leading and delivering of sales training to both inside and outside sales staffs. Monitors effectiveness of training techniques and suitability of training programs.
- Monitor customer preferences to determine focus of sales efforts.
- Confer with potential customers regarding programs or course needs and advise customers on types of training courses to approve.
- Arranges visits to the Clients and for our Dept. stuff.
- To supervise international and local training courses sales.
- Follow up all clients of training.
- Reviewing the proposals received by stuff coordinator outlines of programs.

Training Department Incharge at Talal Abu-Ghazaleh Org. www.tagitraining.com
  • Qatar
  • November 2007 to November 2008

identifying training and development needs within an organisation through job analysis, appraisal schemes and regular consultation with business managers;
designing and developing training and development programmes based on both the organisation's and the individual's needs;
considering the costs of planned programmes and keeping within budgets: assessing the return on investment of any training or development programme is becoming increasingly important;
working in a team to produce programmes that are satisfactory to all relevant parties in an organisation, such as line managers, accountants and senior managers at board level;
developing effective induction programmes;
conducting appraisals;
devising individual learning plans;
producing training materials for in-house courses;
managing the delivery of training and development programmes and, in a more senior role, devising a training strategy for the organisation;
monitoring and reviewing the progress of trainees by using questionnaires and through discussions with managers;
ensuring that statutory training requirements are met;
evaluating training and development programmes;
amending and revising programmes as necessary, in order to adapt to the changes that occur in the work environment;
helping line managers and trainers to solve specific training problems, either on a one-to-one basis or in groups;
supervising the work of trainers;
keeping up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses;
using IT to produce training materials and manuals;
increasingly, having an understanding of e-learning techniques

Business Development Dept. at Info Center Training and consulting
  • Qatar - Doha
  • September 2006 to October 2007

Iam working business develoment Dept. . -to date Sales course of Ms, IT, Business &Management courses and Finical courses (CMA, CPA, CIA, CFA) English courses .

Education

Diploma, Busniess Administration Diploma
  • at Al'Balqah Applied University
  • July 1988

Specialties & Skills

Administration
Production
Materials
Programmes
Creativity
Communication Skills
Closing deal
Growth Mindset
Innovation
Negotiating
Dynamic

Social Profiles

Languages

English
Expert
Arabic
Expert

Memberships

WIPO Academy
  • Intellectual Property
  • March 2008
Institute of financial of management USA
  • IFM Membership
  • June 2012

Training and Certifications

ISO 31000:2018 Risk Management (Training)
Training Institute:
Inhouse Training
Date Attended:
April 2018
Duration:
30 hours
ISO 9001:2015 Internal Auditor (Certificate)
Date Attended:
March 2018
Project Management Professional- PMP perpetration course (Training)
Training Institute:
ICLD -
Date Attended:
March 2015
Duration:
35 hours
TOT (Certificate)
Date Attended:
January 2012
Valid Until:
January 2013

Hobbies

  • Reading,music and fun drive