Local Account Manager
Axelerom International
Total years of experience :17 years, 5 Months
• investigating and planning the most appropriate route for a shipment,
taking account of the perishable or hazardous nature of the goods, cost,
transit time and security.
• arranging appropriate packing, taking account of climate, terrain, weight, nature of goods and cost, and the delivery and warehousing of goods at their final destination;
• negotiating contracts, transportation and handling costs;
• obtaining, checking and preparing documentation to meet customs and insurance requirements, packing specifications, and compliance with other countries'
regulations and fiscal regimes;
• offering consolidation services by air, sea and road, ensuring cost-effective and
secure solutions to small shippers who have insufficient cargo to require their
own dedicated units;
• arranging insurance and assisting the client in the event of a claim;
• offering tailored IT solutions and electronic data interchange
(EDI) connections;
• arranging payment of freight and other charges or collection of payment
on behalf of the client;
• utilising e-commerce, internet technology and satellite systems to enable real-time tracking of goods;
• arranging air transport for urgent and high-value freight and managing the risk
door to door;
• acting as broker in customs negotiations worldwide to guide the freight efficiently through complex procedures;
• dealing with special arrangements for transporting delicate cargoes, such as livestock, food and medical supplies;
• arranging courier and specialist hand-carry services;
• maintaining communication and control through all phases of the journey, including the production of management reports and statistical and unit cost analysis;
• maintaining current knowledge of relevant legislation, political situations and other factors that could affect the movement of freight.
• Communicating effectively: liaising with clients, couriers, and other operational departments
• Ensuring that quality assurance checks are completed and maintained
• Assisting our clients with product selection to improve transportation routes
• Monitoring deliveries ensuring customer satisfaction and maintaining accurate logs of all transportation and goods
• Experienced in international shipping and stock management
• Working as part of a team in a fast paced and high pressure environment, communicating effectively with both colleagues and clients and following verbal and written instructions
• Solving problems relating to deliveries, transportation and goods in locations both national and overseas
• Insuring product adjustments are properly applied, receive, sort, log, and distribute all incoming shipments
• Identify, locate, obtain and arrange for shipments of requested replacement parts
• Arrange warehouse and transportation of products to customers
• Investigating and responding to inquiries regarding distribution and shipping
• Working on shipment status reports including clearance and deliveries
• Working on delivery schedules from sea port, airport, roads, to warehouses
• Working on monthly and yearly KPI reports
• Account Manager @ !bento international - Jeddah Nov 2010 - Feb 2012
www.ibentointernational.com
Summary of responsibilities: o Leading Sponsorship Campaign for GACA (General Authority of Civil Aviation) PPP 2011 Conference and Exhibition at Park Hyatt Hotel Jeddah
o Leading and Managing a team of Sales Representatives to attain Sponsorship Objectives
o Initiated, negotiated and closed Sponsorship agreements with Decision Makers from various Industries via phone, emails, and B2B meetings.
o Assisted the clients for their Booth Design & Fabrication, Event Logistics, Event Advertising opportunities, and Onsite Supervision
• Account Executive @ MICE Arabia Group - Jeddah May 2009 - Oct 2010
www.micearabiagroup.com
Summary of responsibilities: o Conducted leads research and leads generation
o Created my own Database
o Target Market: Construction, F&B, and Interior Design
o Sold exhibition spaces for BIG 5, Hotel Show, INDEX in Dubai and KSA
o Negotiated contracts with clients, closing contracts, collecting funds, and managing the accounts
o Supervised clients onsite operation while providing instant solutions
Key Accomplishment: Reach and exceeded sales objectives for each Show
• Operation Supervisor and Trainer @ Khafif Food Company - Riyadh July 2007 - Feb. 2009
www.khafif.com.sa
Summary of responsibilities: o Preparing Staff Training Manuel in collaboration with the Managing Director
o Organising, leading and planning workshops and training sessions
o Trained and Supervised; Floor Managers, Sales Managers, and Sales Representatives
o Handled 12 Branches in Riyadh
Key Accomplishment: Adapted company health and safety standards, increased sales, increased positive team spirits and overall customer satisfaction in all the branches I was responsible for.
• Branch Manager @ Bliss house restaurant - Riyadh
• Managing the daily operations of the restaurant including the selection development and performance management of employees
• Oversee the inventory and ordering of food and supplies, optimize profits and ensure that guests are satisfied with their dinner experience
• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs
• Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, ontime and in accordance with company policies and procedures
• Work with Corporate Office staff for efficient Provisioning and Purchasing of supplies
• Supervise portion control and quantities of Preparation to minimize waste
• Estimate food and beverage needs, costs, place orders with distributors, and schedule the delivery of fresh food and supplies
TS2 in hotel management.
• BT3 in Hotel Management, Douma Technical School 2001 - 2002
• Brevet and secondary, Sainte famille maronite, Byblos 1998 - 1999