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Jamal Oreiby, General Manager Operations

Jamal Oreiby

General Manager Operations·mindset company

Lebanon

Bachelor's degree, Hotel Management

Work experience

Total years of experience: 19 years, 11 months

General Manager Operations

May 2015 - Present

mindset company

Beirut, Lebanon

May 2015 - Present

Mindset Group
Catrinas - Jackieo - Bodo - Bonavida - Madhattan - Inka - Brass -
Patois - Clockroom - Sugarfish - Café Badaro
Pre-opening of six branches
• Managing all aspects of business operations.
• Participating in the recruitment and staff selection process.
• Planning and coordinating project work.
• Handling the logistics of the organization.
• Preparing budgets and inventories.
• Overseeing the supervision of employees.
• Ensuring that staff are smart and professional in their appearance at all times.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Outlet Manager

June 2009 - February 2015

Le Gray Hotel "Pre-Opening Team"

Beirut, Lebanon

June 2009 - February 2015

Le Gray Hotel Beirut
Cherry on the Roof and Bar 360 Manager “pre-opening”

Started as a headwaiter at the 6th floor, promoted to assistant manager, and then to outlet manager.
Cigar Lounge, Pool Lounge, Cherry on the Rooftop, Indigo on the Roof (fine dining)

Job Responsibilities:

Day to day operational management including but not limited to:
-P&L monthly analysis and reports.
-Plan staff trainings and deliver it as the: trainer, often.
-Promotional planning and execution ie: Christmas- New Year- Ramadan.
-Involved in events coordination and organization.
-Scheduling staff according to business needs.
-Maintain efficient high quality service standards by direct and indirect supervision.
-Attends daily, weekly and monthly F&B communication meetings.
-Yearly budgeting and business forecasting.
-Cost control and monitoring expenses.

Company industry:
Hospitality & Accomodation
Job role:
Management

Team Leader

December 2006 - May 2009

Shangri-La

Dubai, United Arab Emirates

December 2006 - May 2009

Shangri-la Hotel Dubai
Team Leader “Outlet pre-opening”
Fine dining / All day dining / Ikandy bar & ultra lounge

Job Responsibilities:

-Assist the Restaurant Manager in all staff training and development
-Assist the Restaurant Manager in all projects, objectives and administrative duties
-Ensure the highest standard of grooming at all times
-Supervise the mise en place for each meal period
-Ensure guest satisfaction on allocating tables whenever possible
-Ensure regular clients are recognised and greeted accordingly by all staff member
-Hold briefing, and de-briefings, with the team in the absence of the Manager

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Banquet Supervisor

January 2006 - July 2006

Sheraton Coral Beach

Beirut, Lebanon

January 2006 - July 2006

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

Vocational Institute of Hotel Management

June 2004

June 2004

Bachelor's degree, Hotel Management

Lebanon

Skills

Financials
Expert
Financials
Expert
Teamwork
Expert
Teamwork
Expert
Communication Skills
Expert
Communication Skills
Expert
Time Management
Expert
Time Management
Expert
Organisational Skills
Expert
Organisational Skills
Expert
IT / Micros
Expert
IT / Micros
Expert
Microsoft Skills
Expert
Microsoft Skills
Expert
Financials
Expert
Financials
Expert
Teamwork
Expert
Teamwork
Expert
Communication Skills
Expert
Communication Skills
Expert
Time Management
Expert
Time Management
Expert
Organisational Skills
Expert
Organisational Skills
Expert

Languages

English
Expert
Arabic
Expert

Training and Certifications

Certifications
Chain des Rotisseurs DINER AMICAL
Appointment to the Customer Delight Program
Customer Delight Program - Silver Star
Certificate of Completion for Basic Food Hygiene
Completion on Food Safety Management System Course
Certificate in Food and Beverage from Shangri-La Academy - China

Training
Completion of HACCP Training
Shangri-La Dubai
Fire Fighting
Le Gray Beirut
Management Development Training
Le Gray Beirut
Customer Service and Management
Le Gray Beirut
Telephone Techniques
Le Gray Beirut
Train the Trainer
Shangri-La Dubai
Trainer Skills
Shangri-La Dubai

Hobbies

  • Surfing the Web
  • Fitness
  • Swimming