marwene battach, IT Network Support Specialist

marwene battach

IT Network Support Specialist

Leoni WS Tunisia

Location
Tunisia - Sousse
Education
Master's degree, Computer And Systems Engineering
Experience
6 years, 7 Months

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Work Experience

Total years of experience :6 years, 7 Months

IT Network Support Specialist at Leoni WS Tunisia
  • Tunisia - Sousse
  • My current job since October 2021

Adapting swiftly to new skills, I boosted productivity by integrating them into daily tasks. I made significant contributions to diverse projects: SDWAN implementation, Network Segmentation, WiFi 3.0 Solution deployment, and PRTG monitoring system implementation, achieving an impressive 99.97% network availability. Excelling in network infrastructure management, I fortified security measures by implementing access control policies and rules. These experiences nurtured my leadership, problem-solving, and communication skills.

University Teacher at GFI group
  • Tunisia - Sousse
  • September 2022 to February 2023

My journey as a teacher has been marked by valuable experiences in teaching key modules such as Data Science, Programming Paradigm, Multi-Agent Systems, and Big Data. I am passionate about knowledge transfer and I am ready to take on new challenges to continue making a meaningful contribution to the preparation and training of future IT professionals.

IT Technical service Team leader at Leoni WS Tunisia
  • Tunisia - Monastir
  • July 2018 to October 2021

I consistently performed day-to-day duties accurately and efficiently while thriving in a fast-paced atmosphere with tight deadlines. Utilizing critical thinking skills, I effectively analysed problems, evaluated solutions, and made informed decisions. By prioritizing tasks and demonstrating a strong work ethic, I consistently exceeded goals. Additionally, I actively contributed to continuous improvement by generating suggestions and engaging in problem-solving activities, fostering a collaborative team environment. Moreover, I successfully led a team, driving better performance and fostering synergy.

IT Tech Support Intern at Societe Generale Informatic
  • Tunisia - Sousse
  • March 2017 to November 2017

Managing faulty materials and delivering IT services including support, software and hardware installation.

Education

Master's degree, Computer And Systems Engineering
  • at University Of Sousse
  • April 2017

Master of search, IT Intelligent systems

Higher diploma, Networks And Telecommunications Engineering
  • at University Of Sousse
  • June 2014

Bachelor, IT Networks

Specialties & Skills

Connectivity
Routing and Switching
IP Networking
Team Leadership
Active directory
Network Troubleshooting
Computer System Windows
Cisco Devices
Routing & Switching
Teaching Big Data, Multi-agent Systems
Leadership
Risk Management
Problem solving
Palo Alto security
Azure Fundamentals
Azure Networking
Load Balancers
Firewall
Security

Languages

English
Expert
Arabic
Expert
French
Expert

Training and Certifications

Azure Fundamentals (Certificate)
Date Attended:
September 2022
Scrum Master (Certificate)
Date Attended:
January 2022
Valid Until:
January 2025
ITIL v4 (Certificate)
Date Attended:
December 2022
CCNA (Certificate)
Date Attended:
October 2022
Valid Until:
September 2025

Hobbies

  • Video Gaming
  • Reading
  • كرة القدم