Senior Supply Chain Specialist
Johnson & Johnson Middle East
Total years of experience :17 years, 0 Months
• Responsible for optimizing supply chain performance through collaboration with stakeholders on advised Order Quantities, delivery schedules, and L/C & payment clearance keeping in mind various country regulations into account Key Performance Metrics: Order Fulfilment Metric, On‐Time shipments
• Collaborate & Team with a group of supply chain professionals to achieve stated business outcome goals and performance objectives. Seek and leverage opportunities with EDC/Zug supply chain counterparts.
• Address any supply issues, additional costs and preventative actions to vendors in the event of late deliveries and/or short shipments.
• Support new product launch while ensuring smooth phase in-phase out cycles of Lifescan products.
• Prepares and maintain reports as required to support the function, operations, and key performance metrics
• Review with the Supply Chain/Logistics EDC team on a weekly basis the order activities, costs/spending, inventory levels.
• Develop demand forecasts (operational forecasts) at multiple levels of aggregation for multiple time horizons as part of a demand planning function/ with local S&OP monthly meeting /process
• Key Performance Metrics: DP Vs BP Gap analysis, MAPE, FCF changes
• Gather, analyze and validate data for deep dive analysis to improve forecasting
• Summarize/aggregate a rolling 12‐month demand forecast for monthly submission in DP tool as the primary forecasting system tool.
• Provide input to the Supply Planning organization in developing inventory strategies on existing items,
• Closely coordinate and communicate customer action plans with supply planning
• Ensure SC MEA parts in SKU Manager Tool by creating, cloning or discontinuing a SKU no. Obtain approvals on new SKUs creation from Regulatory, marketing & Customs
• Maintain and improve customer service levels while maintaining optimized inventory levels European Distribution Centre (EDC) end keeping track of the shelf life of LifeScan products
• Key Performance Metrics: Inventory Levels, Inventory @ risk, Slow Moving and Obsolete Inventory (SLOB)
• Ensure adequate supply replenishment plans based on current inventory position, order lead times, unconstrained open stock and promotional forecasts, safety stock requirements.
• Develops the annual Inventory/DOS plan & updates to coincide with financial cycle updates
• Identify opportunities to reuse or recycle products if possible
Achievements:
• Delivered implementations of Ariba Upstream (Spend Visibility, Sourcing, Contracts, Supplier Information Management and Supplier Performance Management)
• Designed End to End Process for Procurement & Supply Management
• Delivered implementation SAP ECC ERP Solution for Procurement & Supply Management
• Shukran Awards for Taking Ownership and Responsibilities
Responsibilities
Global Process Owner
• Drive the integrated design, development, delivery (through others) and maintenance of simple, standard, effective and business processes focused end to end functional processes- in line with the agreed design principles
• Work proactively and collaboratively with other relevant parties involved in delivering the relevant functional services (HR, Finance, Procurement), the business and 3rd parties, to ensure design integration and to support the on-going development and integration of the processes across the business
• Ensure dependencies at the process level are identified, discussed and designed into the overall solution
• Perform the role of lead SME (supported by other relevant sub-process owners and SME resources) for the specific process areas, consistently providing expert insight and knowledge.
• Seek legal advice and guidance as required
• Cooperate and communicate on a regular basis with 3rd party suppliers to ensure the process design and delivery is robust, adheres to best practice and compliant to requirements, serves the need of the business and is in line with Etihad policies
• Experience with business requirements analysis, business process modeling/mapping and methodology
• Works with others to ensure end to end process integration and enabling tools integration
• Has good understanding of the business strategy within his/her functional stream and understands its priorities, with an ability to translate these into process requirements and understand the impact of proposed change across the business
• Ability to leverage best practices and tools
P&SM Delivery Manager
• Monitor and manage the execution of P&SM
• Guide the project team to achieve delivery within agreed time, scope and cost.
• Execute and deliver projects in defined time line and budget levels.
• Constantly assess customer feedback and make necessary improvements
• Ensure quality of practice meets contractual requirements, legal obligations and organizational policy and procedures.
Demand Planning Manager (March 2013- November 2014)
• Ownership of Oral Care Category (Oral B) and Asia Development Market Category for Demand Planning (Pampers, Whisper, Braun, Vicks, Duracell, US Sourced Products)
• Delivery of the SNO KPI's for your category (Availability, Forecast Accuracy, Initiative Delivery, and Inventory)
• Ownership of defining target markets, segments, and the go-to-market sales strategies
• Responsible for breakthroughs like SD-NOS focusing on DCS by better collaboration with MOT Multi-Functional Team, rGBU team and MDO PS team
• Deliver >98.5% CFR by coming 13 weeks micro supply management with DRPer and CtD compliance based macro supply monitoring with rGBU PS team
• Responsible for T&W - deliver the Firm target and saving idea delivery; Inventory/NPI - Inventory reduction is key by collaboration with rGBU PS team; SD-NOS delivery - SD-NOS is one of biggest opportunity we PS contribute to the business directly; Zero SQI/QI and proper operation behind rGBU SQI/QI. Quality is one of biggest opportunity and need better collaboration with rGBU by keep educating them for high quality requirement; Initiative / MDO led promotion delivery - collaboration with rGBU IDL and lead MDO led customization plan behind FCR process; OS/SLA regular review with rGBU for better supply capability and support to G2MS.
• Collaborating with Sales to ensure that demand forecast will be met. Highlighting risk to Management to voice out Sales concerns
• Delivers the Firm Forecast Category Profit
• Prepares the Risk/Opportunities/Choices (ROC) list for the Category
• Leads development and execution of Oral Care and ADM business strategy for the Category. The strategy is designed to meet or exceed the profit forecast for that Category
MDO Quality Assurance Leader (February 2011 - March 2013)
• Be the Single Point of Contact (SPOC) for all QA related issues and provide advice, setup system, review SOPs with 3PL and Customization Third Party.
• Deploy MDO technical standards to Distribution Centre and Customization sites while coaching the sites to have an effective change control process for managing technical standards updates.
• Review and Approve validation protocols (e.g. HQI).
• Lead the establishment of the QA systems and development of QA capabilities in Singapore MDO and provide ongoing quality management.
• Manage/investigate/resolve QA issues and set up regular scorecard review with the CM management team.
• Provide training needed for Singapore MDO
• Lead QA assessment (SIP & 3M) and qualification of new vendor from QA perspective.
• Review assessment results and work in tandem with 3PL to develop & close Action Plans.
• Establish robust warehouse management controls (e.g. Age control, temperature/humidity control, Market Returns control, Mock Recall, Disposals, DC Operations, etc)
• Report any QI/SQI into QA system (GQIS)
SAP MMCS/ STX Business Expert (February 2011 - March 2013)
• Be the Single Point of Contact (SPOC) for all SAP related issues and provide system fix or coordinate with SNS/ Business Expert for higher guidance.
• Performs system reversal
• Performs lane set up testing
• Troubleshoots any issues on SAP
• Ensures correct access given to each 3PL
Customization Leader (February 2011 - March 2013)
• Be the Single Point of Contact (SPOC) for all customization related projects
• Handles Third Party Customization Site
• Base and customized products planning based on current on hand, forecast and demand level.
• Coordinates with different departments - marketing, brand managers, finance, purchasing, market planners, supply planners, logistics, and other related departments to ensure no delays in timeline
• Reports KPIs regarding cost, delivery on time, stock level
• Ensure delivery on time by planning capacity ahead of time and creating priority levels
• Provides and executes customization related savings plan
• Other customization reports related
• Category Specialist for Adhesives
• A core member of the GO-LIVE Team that assisted in the migration of Legacy Data going to Global SAP for all Henkel Asia Pacific Countries (China, Thailand, Malaysia, Japan, Korea, Taiwan, India, Indonesia, Hongkong, Philippines, Australia, and New Zealand)
• Handles Master Data maintenance of SAP R/3 (Materials Management Module)
• Maintaining reports for weekly and monthly index management/KPI of procurement group
• Support country purchasing teams and category teams around the Asia pacific region
• Ensure compliance to process workflow.
• Maintain the PIR and Source list Transactions
• Material master data management, updating of price information and other procurement conditions in purchasing-relevant data view in SAP or other systems; and management of the data quality
• Key person for all process improvement related matters
Raw material management through MRP analysis, creating purchase requisitions, expediting orders, and ensuring that there is enough raw materials for daily production schedule
Raw Materials and Finished Goods planning by analyzing the usage and the forecast, considering inventory level pipeline, production lead time, transit lead time, other distribution and manufacturing sites inventory, and target levels
Supplier management through expediting orders, supplier negotiations, sending MRP forecasts, setting delivery deadlines, and ensuring on time delivery of orders
Inventory control management through ensuring there are no raw materials which are overstocked and no backorders as well, and taking for consideration inventory stocks of other locations
Logistic communication through coordinating with other trucking companies for item pick up and for delivery to the manufacturing site
Monitor service level and inventory of all distribution and manufacturing sites
In charge of China, US Domestic and Canada suppliers
Analyze inventory requirements for the offsite Distribution Centers
Works with Distribution Centers to bring back overstocked inventory at each locations
Provides recommendations to adjust planning levels such as safety stock, and MPS demand
Works with Customer Service on billing orders for Distribution Centers.
Prepares weekly input plan for Production and sales reports
Analyze the demand and forecast based on history sales and current projections
Continuously check the feasibility of such plans based on current manufacturing conditions and parts conditions through simulating different input plans
Check the trend and accuracy of the achievement of production plans based on actual manufacturing performance
Coordinates with Fujitsu Japan regarding invoices, purchase orders and sales reports
Ensure the achievement of the plan (Plan-Do-Check-Action)
Coordinate with QA, Test line, Manufacturing, Warehouse and Logistics to ensure achievement of plan
1st Honor Dean’s List: 1st, 3rd Term, SY 2003-04, 1st, SY 2004-2005, 2nd, 3rd Term, SY 2005-2006, 1st Term, SY 2006-2007.