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Mary Hutton, Customer Service

Mary Hutton

Customer Service·CADD EMIRATES

United Arab Emirates

Bachelor's degree, B.com

Work experience

Total years of experience: 9 years, 11 months

Customer Service

September 2017 - Present

CADD EMIRATES

Dubai, United Arab Emirates

September 2017 - Present

• Answering telephone calls in a timely and efficient manner, transferring calls as necessary, dealing with general inquiries, and/or referring clients to the appropriate division.
• Coordinating the delivery and pick up of business-related documents (checks, etc) through appropriate courier companies on behalf of the staff and division managers. Maintaining accurate records of these transactions.
• Reviewing and disseminating incoming faxes as necessary, and assisting without going faxes as time permits.
• Updating and keeping a track of the LPO’s.
• Sending daily sales reports to the directors.
• Maintaining records of the cheque payments.
• Actively coordinating with higher authorities for problem-solving to provide best service.

Company industry:
IT Services
Job role:
Administration

Sales Executive

February 2015 - March 2016

Sutherland Global Service Pvt Ltd.

Hyderabad, India

February 2015 - March 2016

 Dealing with Corporate clients and be the single point of contact from start of sale till closing of the deal.
 Seeking new business opportunities available in market and quoting on them on behalf of the company.
 Profiling the customer and providing the correct solution.
 Follow up on Customer relationship skills.
 Special attention to Repeat Business Management.
 Aggressive and innovative implementation of various sales strategies.
 Continuous improvement on product and process knowledge.
 Work closely with the presales and post sales team.

Company industry:
Sales Outsourcing
Job role:
Sales

Education

Saint Francis Degree College

March 2014

March 2014

Bachelor's degree, B.com

India

GPA (percentage): 60%

GPA (percentage): 60%

Saint Francis Degree College

April 2013

April 2013

Diploma, Project Management

India

GPA (percentage): 60%

GPA (percentage): 60%

Saint Francis Degree College

November 2012

November 2012

Diploma, Critical Health Care Management

India

GPA (percentage): 50%

GPA (percentage): 50%

Skills

Management
Expert
Management
Expert
Adaptability
Expert
Adaptability
Expert
Team oriented
Expert
Team oriented
Expert
self motivation
Expert
self motivation
Expert
Communications
Expert
Communications
Expert
Team Lead
Beginner
Team Lead
Beginner
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Art and Craft
Intermediate
Art and Craft
Intermediate
Soft Skiils
Intermediate
Soft Skiils
Intermediate
Management
Expert
Management
Expert
Adaptability
Expert
Adaptability
Expert
Team oriented
Expert
Team oriented
Expert
self motivation
Expert
self motivation
Expert
Communications
Expert
Communications
Expert

Languages

English

Native Speaker

Hindi

Expert

Telugu

Intermediate

Hobbies and interests

Arts and Crafts
Reading