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Mary Joy Bernadas, Receptionist Cum Admin Assistant

Mary Joy Bernadas

Receptionist Cum Admin Assistant·ROYAL PALM HOLIDAYS

United Arab Emirates

Bachelor's degree, Hotel and Restaurant Management

Work experience

Total years of experience: 9 years, 6 months

Receptionist Cum Admin Assistant

December 2012 - July 2020

ROYAL PALM HOLIDAYS

Dubai, United Arab Emirates

December 2012 - July 2020

Meet and greet direct visitors, maintain logs of inquiries as required.

· Assisting guest’s to appropriate personnel, and entertaining as well.

· Answering and direct Transferring calls to appropriate personnel, take messages and provide general information.

· Handling office tasks, scanning, encoding data’s and filing all the important documents such as invoices and receipt voucher's.

· In charge in making Gate Pass for the staff's and Inputting daily reports in the system.

· In charge and taking stock, ordering office and pantry supplies.

· Responsible in preparing and handling cheque's for collection.

· Responsible to call the couriers for collection and for sending documents.

· Responsible to make payments, such as utility bills (Dewa, Etisalat, Du and Salik) and filling Credit Cards.

· Responsible in Receiving/Sending Emails, Processing and directing mails and incoming packages or deliveries from/to courier services.

· Filing Invoices/Files, taking memos, Writing and issuing emails to teams and departments on behalf of teams or senior staff.

· Researching and Booking travel arrangement for staff members.

Company industry:
Travel Agency
Job role:
Administration

National Certificate II

July 2012 - September 2012

Food and Beverage Services

United Arab Emirates

July 2012 - September 2012

Department of Agriculture, Regional Field Office 6, Iloilo City
Hands-On Training on Mushroom Production Technologies (July 3-

Company industry:
Catering, Food Service, & Restaurant
Job role:
Other

Cashier

August 2008 - December 2009

August 2008 - December 2009

Christian Ventures Trading - Souvenir Shop (Centennial Terminal 2/ NAIA Terminal 1, Airport
PasayManilaPhilippines)
• Meet and greetthe customer.
• Assisting the customer.
• In charge of orderingproducts.
• Preparing price analysis and display products.
• Providing cashier and customer services.
• Responsible in handling bank transaction such as deposits.
• Handle the petty cash fund.
• Handle phone calls inquiries.

Job role:
Accounting and Auditing

November 2008 - December 2008

Iloilo Days Hotel

November 2008 - December 2008

Company industry:
Catering, Food Service, & Restaurant

Checker

January 2008 - February 2008

Amigo Terrace Hotel

January 2008 - February 2008

Company industry:
IT Services
Job role:
Engineering

Education

Central Philippine University

March 2008

March 2008

Bachelor's degree, Hotel and Restaurant Management

Philippines

HOTEL AND RESTAURANT

Skills

Microsoft Office
Expert
Microsoft Office
Expert
Computer Skills
Expert
Computer Skills
Expert
FILE MANAGEMENT
Expert
FILE MANAGEMENT
Expert
MICROSOFT OFFICE
Expert
MICROSOFT OFFICE
Expert
PERSONNEL
Expert
PERSONNEL
Expert
RECEIVING
Expert
RECEIVING
Expert
SALES
Expert
SALES
Expert
TELEPHONE SKILLS
Expert
TELEPHONE SKILLS
Expert
CASHIER
Beginner
CASHIER
Beginner
COMMUNICATION SKILLS
Beginner
COMMUNICATION SKILLS
Beginner
COMPUTER SKILLS
Beginner
COMPUTER SKILLS
Beginner
CREDIT
Beginner
CREDIT
Beginner

Languages

English

Expert

Tagalog

Expert