Mary Joy Guia, Cashier/Customer Service Provider

Mary Joy Guia

Cashier/Customer Service Provider

KUWAIT FOOD CO. AMERICANA

Location
United Arab Emirates
Education
Bachelor's degree, Hotel and Restaurant Service Technology
Experience
10 years, 2 Months

Share My Profile

Block User


Work Experience

Total years of experience :10 years, 2 Months

Cashier/Customer Service Provider at KUWAIT FOOD CO. AMERICANA
  • United Arab Emirates - Sharjah
  • June 2008 to June 2014

• Receiving the restaurant’s customers, selling the chain’s items while executing the selling suggestions to promote new items, handling cash machines and day to day income.
• Prepare the cash machine by the beginning of every shift, making sure that it works properly and keeping the necessary denominations in the presence of immediate supervisor to maintain an easy operation process during shift.
• Maintains highest level of quality, service and cleanliness in all work assignments.
• Follow-up the safety and security rules in the restaurant in handling over the day-to-day income to the Manager by the end of the shift and should be reviewed before delivering to accounting.
• Prepares food products according to approved operating standard procedures.
• Knows all kinds of chain products\items in details which required a probation period in the kitchen.
• Could be assigned for extra assignments as per work needs by the immediate manager.

Production Worker/Quality Controller at Atomed Cebu, Inc
  • Philippines
  • July 2005 to May 2008

• Ethylene Oxide Gas sterilization (operations, controls and validations), Laboratory QC for medical disposable products
• Create production plan and molding.
• Coordinate with assembly supervisors, molding supervisor area in daily work reports
• Maintain records, prepares reports, and composes correspondence relative to the work determine parts and quantities of stock to be mold and maintained
• Review stock card, on recording in and out against actual inventory resolve any discrepancy
• Report any damage or discrepancies

Sales Executive Assistant at Philippines Phosphate Fertilizer Corp.
  • Philippines
  • May 2004 to June 2005

• Supporting the sales executive and manager to increase revenue streams and profit targets
• Providing a friendly and helpful service to customers
• Maintaining high standards of presentation
• Demonstrating good product knowledge to customers on key promotions and offers.

Education

Bachelor's degree, Hotel and Restaurant Service Technology
  • at Central Visayas State College of Agriculture Forestry and Technology
  • March 2004

Hotel and Restaurant Service Technology program is geared towards equipping students with the necessary knowledge, skills and attitude to provide quality service in the hospitality industry. The program contains subjects that will address the needs of different sectors in the hospitality industry, such as culinary, front office, tourism, resort and hotel operations. Its primary concentration is on the development of practical and management skills which are achieved through the combination of theoretical classes, practicum exercises and experiential learning.

High school or equivalent, High School
  • at Batuan National High School
  • March 2002

Batuan National High School, Pob. Vieja, Batuan, Bohol.

Specialties & Skills

Biotechnology
ACCOUNTING
ASSEMBLY
CASHIER
CORRESPONDENCE
CUSTOMER SERVICE
INVENTORY
LABORATORY
SECURITY
THE SELLING

Languages

English
Expert
Filipino
Native Speaker

Training and Certifications

UAE Driving License (Training)
Training Institute:
Galadari Driving Institute

Hobbies

  • Customer Service