Mary Pb

• Managed end-to-end payroll processing for over 18, 000 employees on behalf of client ING NL
(Netherlands).
• Operated SAP HCM Payroll and supporting platforms including SAP PCC, Exchange, Assist, Oracle, and EFT
to ensure accurate payroll execution.
• Calculated wages, wage returns, year-end (YES) statements, and processed payroll deductions with high
accuracy.
• Responded to client inquiries via calls and emails, resolving payroll discrepancies and access-related
technical issues.
• Maintained comprehensive and accurate records of all payroll transactions in compliance with regulatory
requirements.
• Provided backup payroll support for multiple clients including Air Liquide and Astellas Pharma.

• Monitored and analyzed suspicious financial transactions using AML software tools to detect potential
money laundering activity.
• Prepared and submitted regulatory non-compliance reports to senior management and legal authorities
as required.
• Screened large volumes of transactional data to identify high-risk activity and flag discrepancies for
further investigation.
• Ensured adherence to applicable banking regulations and internal compliance policies.

• Contacted debtors via phone to follow up on outstanding dues and negotiated repayment plans and loan
restructuring schedules.
• Collected late fees and other applicable charges, and prepared detailed reports and files for accounting
purposes.
• Maintained accurate documentation and forwarded completed files to the principal organization.

• Handled inbound and outbound calls for Federal Bank customers, providing timely and professional
support.