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Mary Ann Embo, Office Administrator cum Personal Assistant to GM

Mary Ann Embo

Office Administrator cum Personal Assistant to GM·Deira Tower Estates LLC

United Arab Emirates

Bachelor's degree, Major in Business Management

Work experience

Total years of experience: 25 years, 10 months

Office Administrator cum Personal Assistant to GM

October 2004 - Present

Deira Tower Estates LLC

Dubai, United Arab Emirates

October 2004 - Present

• Manage all administrative tasks including scheduling meetings and conference calls, arranging travel and hotel accommodation.
• Communicate and handle incoming and outgoing electronic communications on behalf of the General Manager.
• Management of staff central records including leave and visa renewals.
• Management of office agreements with contractors. Maintain general filing system.
• Liaison with recruitment agents regarding temporary hire.
• Supervision of office IT equipment.
• Upkeep of office stationery including letterheads, envelopes, receipts, etc.
• Coordination of reception duties, through receptionist, and reception cover.
• Take minutes of meetings, make reports, emails, arranging meetings with clients and contractors and preparing correspondence on behalf of the GM.
• Preparation of bank slips and payment vouchers for contractors.
• Manage invoices and the budget for office stationary and supplies.
• Assisting GM from time to time on various projects

Company industry:
Real Estate
Job role:
Administration

Secretary cum Sales Coordinator

May 2002 - October 2004

Supplies Store

Dubai, United Arab Emirates

May 2002 - October 2004

• Well-developed skills in client’s negotiation, telemarketing and sales.
• Keep records of cash and credit sales on daily basis.
• Handling and coordinating office telephonic communications using switch board facility.
• Handling business correspondence and memorandum, office filing of statutory and confidential papers.
• Reviewing customer enquiries, preparing quotations, processing customer sales orders, liaising with suppliers for pricing and delivery details.
• Assisting with the progress of outstanding orders. Entering received shipment into the system.
• Coordinating shipment of orders from the warehouse, preparing delivery notes, documenting for invoice and generating reports as required. Prepares daily and monthly sales reports.
• Maintaining database of the customers and suppliers.
• Handling official travel and accommodation bookings for the sales and general manager. Handling official travel and accommodation bookings for the sales and general manager.

Company industry:
Sales Outsourcing
Job role:
Secretarial

Administrative Assistant

April 2001 - April 2002

Grand Tower Condominium

Philippines

April 2001 - April 2002

• Provides secretarial and clerical assistance to the administration manager as well as maintain and develop an effective system of confidential information, essential records and documents.
• Assists the prospective clients to the available units. Provides required information about the unit.
• Coordinates to the requests and complaints of the tenant to the owners.
• Records maintenance and handling office filing of statutory and confidential papers.
• Assists as cash custodian, controls and disburse payables.
• Answering calls on behalf of the administration manager.
• Sorts incoming and outgoing mails and faxes.

Company industry:
Real Estate
Job role:
Administration

Receptionist

September 2000 - March 2001

ASTEC – Philippine Economic Zone Authority

Philippines

September 2000 - March 2001

• Answers the telephone, provides information, takes messages and forward calls to staff or to voice mail system if requested.
• Maintains records of the attendance of the incoming and outgoing managers.
• Operates the paging system.
• Receives and distributes documents and letters of the company.
• Keep tracks of the incoming guests and clients of the company.

Company industry:
Industrial Production
Job role:
Customer Service and Call Center

Education

De La Salle University, Philippines

March 2000

March 2000

Bachelor's degree, Major in Business Management

Philippines

Skills

Minutes
Expert
Minutes
Expert
Preparation
Expert
Preparation
Expert
Administration
Expert
Administration
Expert
Mail
Expert
Mail
Expert
Quotations
Expert
Quotations
Expert
Microsoft Office Applications – Word, Excel, Powerpoint, Outlook
Expert
Microsoft Office Applications – Word, Excel, Powerpoint, Outlook
Expert
Customer service skills
Intermediate
Customer service skills
Intermediate
Organizational skills
Intermediate
Organizational skills
Intermediate
Adobe Photoshop, Adobe Illustrator, Autocad, MS Access, Sketch up
Intermediate
Adobe Photoshop, Adobe Illustrator, Autocad, MS Access, Sketch up
Intermediate
Minutes
Expert
Minutes
Expert
Preparation
Expert
Preparation
Expert
Administration
Expert
Administration
Expert
Mail
Expert
Mail
Expert
Quotations
Expert
Quotations
Expert

Languages

Tagalog

Expert

English

Expert