F&B Staff
Zaatar w Zeit
مجموع سنوات الخبرة :8 years, 4 أشهر
Position: F&B Staff visa under the position of being waitress
Company: Zaatar w Zeit
Address: Sheik Sayed Branch Dubai United Arab Emirates
Date: April 17, 2013 to Present
Job Description / Duties and Responsibilities: • In charge in assuring the quality and making the food in accordance with standards of the restaurant. Providing and giving the satisfaction to each guest
Position: F&B Staff visa under the position of being waitress
Company: Zaatar w Zeit
Address: Sheik Sayed Branch Dubai United Arab Emirates
Date: April 17, 2013 to Present
Job Description / Duties and Responsibilities: • In charge in assuring the quality and making the food in accordance with standards of the restaurant. Providing and giving the satisfaction to each guest
Position: Custumer Service Representative
Company: Teleperfomance Phils. (wellcare account)
Address: Philippine Stocks Exchange Tecktite Bldg. San Miguel Ave. Ortigas Center Pasig City Philippines
Date: October 30, 2012 to January 9, 2013
Job Description / Duties and Responsibilities:
• In charge in accepting all the incoming calls from the new and old member of the account. Provide the correct information's and fully assist them with their concerns
Position: Restaurant Team Member / Cashier
Company: Kentucky Fried Chicken
Address: Eastwood Libis Quezon City Philippines
Date: December 17, 2007 to January 17, 2
Job Description / Duties and Responsibilities: • Greet customers entering restaurant
• Receives payment and issue receipts, change due to customers
• Up sell products and services
• Serve orders according to restaurant standards and procedures
• Resolve customers complaint, answer there questions and provide information on procedures and policies
• Maintain the cleanliness of the working stations
AWARDS AND RECOGNITIONS
• Perfect CMS month of May and June 2012 Harbour Front Centre Singapore
• Customer Mania Awardee achieving 4 compliments on the great hospitality month of April 2012
• Best in counter
• 7th day of February 2010 at KFC Eastwood Libis Quezon City Philippines
• 27th day of December 2009 at Sunrock Beach Resort, Antipolo City Philippines
• Crew of the Year
• 11th day of December 2009 at Farmers Dampa, Quezon City Philippines
• KFC Branch at Eastwood Libis Quezon City
• Cashier Monitoring System Passer
• 98% Month of May 2009 at Sunrock Resort Antipolo City Philippines
• 98% Month of November 2009 at Sunrock Resort Antipolo City Philippines
• 97% Month of December 2009 at Sunrock Resort Antipolo City Philippines
• 93% Month of January 2010 at KFC Eastwood Libis Quezon City Philippines
ON THE JOB TRAINING
• Astoria Plaza Full Residential Suites Hotel (HR and Housekeeping Department) 15 J Escriva Drive Ortigas Business District Pasig City 1600 Philippines 500 hours from June 26, 2007 to September 6, 2007
• Vessel Apprenticeship Sulpicio Lines Inc., MV Princess of the Universe 200 hours on board training from April 12-19, 2007
• Hotel Immersion Focus on Front Office with Opera System Overview and Housekeeping Procedure Hyatt Hotel & Casino Manila 1588 Pedro Gil Corner M.H. Del Pilar Street Malate Manila March 4, 2006
• Unwind and Flairing 2005 Bartending Challenge September 30 to October 1, 2005 at Island Cove Resort and Leisure Park Binakayan, Kawit Cavite
• The Challenges of the Hospitality Management Course in the Real Time and in the Global World July 22, 2005 3001 Roxas Boulevard, Pasay City Philippines
• Key for Effective Implementation of Development Programs (On the Job Placement and Procedures of Traders Hotel and WG&A) 6 August 2004, 3001 Roxas Boulevard, Pasay City Philippines
• Shanghai Bistro Bar and Resataurant Paseo De Roxas Makati City Philippines 500 hours from October 26, 2005 to February 26, 2006
TRAININGS/SEMINARS ATTENDED
• Short course for Aspiring Call Center Agents October 15 to October 25, 2012
• Follow Food and Beverage Safety and Hygiene Policies and Procedures at PIZZA HUT SINGAPORE PTE LTD 16 April 2012
• Manila Pavillon Hotel Overview & Front Office Seminar July 28, 2007 at Manila Pavillon Hotel Manila Philippines
Position: F&B Staff visa under the position of being waitress
Company: Zaatar w Zeit
Address: Sheik Sayed Branch Dubai United Arab Emirates
Date: April 17, 2013 to Present
Job Description / Duties and Responsibilities: • In charge in assuring the quality and making the food in accordance with standards of the restaurant. Providing and giving the satisfaction to each guest
Position: Custumer Service Representative
Company: Teleperfomance Phils. (wellcare account)
Address: Philippine Stocks Exchange Tecktite Bldg. San Miguel Ave. Ortigas Center Pasig City Philippines
Date: October 30, 2012 to January 9, 2013
Job Description / Duties and Responsibilities:
• In charge in accepting all the incoming calls from the new and old member of the account. Provide the correct information's and fully assist them with their concerns
Position: Management Trainee
Company: Pizza Hut Singapore
Address: Harbour Front Centre Singapore
Date: February 28, 2012 to August 27, 2012
Job Description / Duties and Responsibilities:
• In charge in overall front of the house functions including greeting and assisting customers to their tables, taking their orders and do food serving, do bar functions, cashiering and take reservations over the phone.
College Year [From] - [To] Course: Bachelor of Science in Hospitality Management 2004-2008 graduate
Vocational: Associate in Hotel and Restaurant Management 2004-2006 graduate School: Pamantasan ng Lungsod ng Pasig Address: Alkalde Jose Street Kapasigan Pasig City Philippines Secondary
School: Sta Lucia High School 2000-2004 Address: Dona Juliana II Sta Lucia Pasig City Philippines Elementary
School: De Castro Elementary School 1994-2000 Address: Everlasting Street Sta Lucia Pasig City Philippines