Officer
Personal Collection Direct Selling Inc
Total years of experience :14 years, 9 Months
Manages sales and operation vacancies of regions Metro Manila (North, East and South Cavite), Central and Lower North Luzon (Volume recruitment)
•Reviews and approves content and placement of job postings in news papers, portals and online media
•Maintains relationship with and visits colleges, job fair and related venue as part of recruiting efforts
•Develop, lead and execute sourcing strategies
•Track and report key functional metrics to reduce expenses and improve effectiveness
•Collaborate and partner with stakeholders to ensure clear requirements
•Craft negotiation strategies and close deals with optimal terms
•People management
•NEO orientation and on boarding
•Plans and executes events of the company (e.g. Christmas Party, Anniversary and etc)
•Seeks and partners with reliable vendors and suppliers
•Driving on strategies on how keep the employees engaged
HR Practitioner for US (Airline Client)
•Handles Bulk Recruitment of Flight Attendants (Bilinguals).
•Responsible from screening, sourcing candidates, cold calling, rehire check, interview scheduling and endorsing candidates to Hiring managers.
•Once passed, endorsed candidates to Recruitment Coordinator for offer letter generation and on boarding.
•Schedule candidates for Language Assessment (Priority Speakers)
•Maintains and ensures accuracy of the Applicant Tracking System (ATS).
•Once complete with all their pre-hire requirements, schedule candidates for Training.
Worked with the transition team and client in developing the detailed work instruction, attending UAT and passing SRT prior Go Live.
•Provides HR and Recruitment administrative support for a leading Australian Financial company.
•Performs Onboarding Management for New Employees (internal and external) from Letter of Offer generation, requirement/paperwork completion, initiating Background Check up to hiring employees in SAP HR.
•Responsible for answering Recruitment hotline and email inquiries from external applicants and third party service providers.
•Works hand in hand with client counterparts in managing ticket requests utilizing EWS-HRW ticketing software. Attends daily client calls for ticket statistics or detailed work instruction updates.
•Initiates and monitors Background Check for New Employees (internal, external) via third party provider.
•Works on payroll and data management tickets utilizing SAP HR PA/OM.
•Process Employee personal data changes
•Process new hires/promotions/separations/employee status changes and other employee movements
•Handled Performance Management
•Provides continuous updates on detailed work instructions utilizing SharePoint.
Ensure accurate and timely end to end case closure on a daily basis.
•SME of the Recruitment Domain
•Document case resolution and customer issues via Siebel.
•Placed outbound calls and receive incoming calls from Tier 1 whenever necessary
•Identify opportunity areas, designs new processes, and implements new solutions to improve results and increase productivity.
•Handle various kinds of escalations (Tier1 to Tier2 escalations) with a high level of professionalism.
•Deliver strategies aligned with the clients’ business priorities.
•Work out win-win solutions between clients, if not exceeding, client expectations
•Train and cascade new info to both Employee Services and Talent Services.
Handled financial account - credit card (US).
•Assisted cardholders on their queries for products and services, billing, disputes and recommend on how to optimize their account.
•Market other products offered thru upsell.
Information Consultant/CSR
•Handled Credit Bureau in United States
•Educate and assist consumers with their dispute on their credit reports.
Escalation Department - resolve escalated concerns
•Backend support of GSM call center
•Coordinate with business centers and provide feedbacks to Suncellular subscribers.
•Manages service activations
•Handled Project VIP
Compose business correspondences
•Scheduling of appointments
•Generation of monthly sales reports
•Handled travel and hotel reservations
•Incoming and outgoing calls/ mails
Manages team of comprising of 4 people (3 recruitment specialist and 1coordinator)
•Overall supervision of vacancies (Technical positions, Customer Service, Sales and etc.)
•Collaborates with both onshore and offshore hiring managers (Australian, American and etc regarding their vacancies, requirements and specifics.
•Trains the team on how to effectively source for candidates or fill their vacancies.
•Creates job description according to client specs
•Determines salary to be offered based on current trends especially for vertical
Conducted end to end cycle of recruitment from opening to closing of candidate’s application not limited to sourcing, calling, qualifying, negotiating, job offer and placement.
•Developed job descriptions, writes and job advertising in various media outlets.
•Developed and maintained network of contacts to help identify and sourced qualified candidates.
•Screens and refers candidate for additional interviews with management and hiring team within the company.
•Performed reference checks and background check on applicants.
•Conferring with management with regard to personnel needs, job specs, duties, qualifications and skill sets
•Worked with a variety of IT Positions from Tier 1 technical support up to Management and Sales for client.
•Worked with various online Vendor Managed Systems of our clients which they use for consultant procurement.
•Utilized proactive recruiting techniques and developed industry contacts to hire qualified and talented individuals who not only exhibit the technical skills needed to be a successful contributor but who also mirror our client’s culture and brand.
•Provided on-going mentorship to less senior staff members on industry’s best practices in Internet research, sourcing, and candidates’ qualification. Executed recruitment strategies and helped brainstorm new recruiting techniques.
•Promotes and engages employee through Employee Referral.
Operations
•Point of Contact for all HR related queries.
•Administered HR-related documentations; offer letters, contracts of employment and onboarding document of new hires.
•Ensured that relevant HR database is up to date, accurate and complies with relevant legislation.
•Conducts Induction on New Employees
•Advising staff regarding personnel, benefits and pay issues.
•Process internal moves and promotions of ongoing employees.
•Handled clearances and exit interview of employees.
•Client Management - reported directly to Site Director and US counter parts.
Employee Relations and Engagement
•Work closely with departments, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures. Promoting equality and diversity as part of the culture of the organization.
•Interpreting and advising on employment legislation.
•Listening to grievances and implementing disciplinary procedures.
Sourced candidates, making sure it is inclined with company’s requirement or need.
•Upon selection, responsible for pre-placement which includes enrolling for background check or fingerprinting.
•Sending out of corresponds such as offer letters, training letters and etc.
•Scheduling medical appointments and processing their training schedules.
•Monitoring and properly updates status of candidates ( external or internal)
•Coordinate with candidates and Hiring Managers for info.
•Posting of new requisitions via different job boards
•Booking of flights and hotel accommodation via SABRE when needed.
•On boarding Candidates or new hires.