Maryna Fisenko, Assistant Sales Manager

Maryna Fisenko

Assistant Sales Manager

Philip Martin’s

البلد
قطر - الدوحة
التعليم
بكالوريوس, Education
الخبرات
6 years, 10 أشهر

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الخبرة العملية

مجموع سنوات الخبرة :6 years, 10 أشهر

Assistant Sales Manager في Philip Martin’s
  • قطر - الدوحة
  • أبريل 2019 إلى مارس 2020

Filling, generating reports and presentations;

Work with CRM system by making quotations for sales team, updating customers data base;

Following assigned customers;

Organizing sales visits;

Demonstrating and presenting products;

Establishing new business cooperations;

Attending trade exhibitions, conferences and meetings;

Reviewing sales performance;

Negotiating contracts and packages;

Aiming to achieve monthly and annual target.

assistant store manager في Kiko Milano
  • قطر - الدوحة
  • أكتوبر 2017 إلى أبريل 2019

Active work with customers with the most cheerful and pleasant disposition;

Hold full accountability for the department;

Introduce new products to the customers;

Explain the benefits of each product the customers;

Replace sold products with new stock;

Communicate and assist customers in any way possible and as customers could have required;

Deal with customers complaints professionally and with restraint;

Close as mane deals and transactions as possible;

Process or helped process payments made by customer-whether by in cash or credit card;

Recommend appropriate link products to promote cross selling and increase overall sales;

Support the store stuff during in store promotions to drive sales perfomance and enchains the brand image;

Manage the operations of the store ensuring it runs smoothly, meeting all KPI, commercial goals.

Customer Service Officer في Kyivstar
  • اوكرانيا
  • سبتمبر 2012 إلى ديسمبر 2016

Developing store strategies to raise customer's pool, expand store traffic and optimize profitability;

Meeting sales goals by training, motivating, mentoring and providing feedback to the store staff;

Ensuring high levels of customers satisfaction through excellent service;

Complete store administration and ensure compliance with polices and procedures;

Maintain outstanding store condition and visual merchandising standards;

Propose innovative ideas to increase market share;

Conduct personal perfomance appraisals to assess training needs and built career paths;

Deal with all issues that arise from staff or customers (complaints, grievances etc.)

Be a shining example of well behavior and high performance etc.

الخلفية التعليمية

بكالوريوس, Education
  • في Pedagodical University of Ukraine
  • يونيو 2010

Specialties & Skills

Management
Training
Administration
Motivation
Socially Responsible Investing
Administration

اللغات

الانجليزية
متمرّس
الروسية
اللغة الأم
الأوكرانية
اللغة الأم
العربية
مبتدئ

التدريب و الشهادات

Arabic Level 1 (تدريب)
معهد التدريب:
Abdulla Bin Zaid Al Mahmoud Cultural and Education Center
تاريخ الدورة:
September 2018
المدة:
75 ساعة

الهوايات

  • Yoga