Maryna Fisenko, Assistant Sales Manager

Maryna Fisenko

Assistant Sales Manager

Philip Martin’s

Location
Qatar - Doha
Education
Bachelor's degree, Education
Experience
6 years, 10 Months

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Work Experience

Total years of experience :6 years, 10 Months

Assistant Sales Manager at Philip Martin’s
  • Qatar - Doha
  • April 2019 to March 2020

Filling, generating reports and presentations;

Work with CRM system by making quotations for sales team, updating customers data base;

Following assigned customers;

Organizing sales visits;

Demonstrating and presenting products;

Establishing new business cooperations;

Attending trade exhibitions, conferences and meetings;

Reviewing sales performance;

Negotiating contracts and packages;

Aiming to achieve monthly and annual target.

assistant store manager at Kiko Milano
  • Qatar - Doha
  • October 2017 to April 2019

Active work with customers with the most cheerful and pleasant disposition;

Hold full accountability for the department;

Introduce new products to the customers;

Explain the benefits of each product the customers;

Replace sold products with new stock;

Communicate and assist customers in any way possible and as customers could have required;

Deal with customers complaints professionally and with restraint;

Close as mane deals and transactions as possible;

Process or helped process payments made by customer-whether by in cash or credit card;

Recommend appropriate link products to promote cross selling and increase overall sales;

Support the store stuff during in store promotions to drive sales perfomance and enchains the brand image;

Manage the operations of the store ensuring it runs smoothly, meeting all KPI, commercial goals.

Customer Service Officer at Kyivstar
  • Ukraine
  • September 2012 to December 2016

Developing store strategies to raise customer's pool, expand store traffic and optimize profitability;

Meeting sales goals by training, motivating, mentoring and providing feedback to the store staff;

Ensuring high levels of customers satisfaction through excellent service;

Complete store administration and ensure compliance with polices and procedures;

Maintain outstanding store condition and visual merchandising standards;

Propose innovative ideas to increase market share;

Conduct personal perfomance appraisals to assess training needs and built career paths;

Deal with all issues that arise from staff or customers (complaints, grievances etc.)

Be a shining example of well behavior and high performance etc.

Education

Bachelor's degree, Education
  • at Pedagodical University of Ukraine
  • June 2010

Specialties & Skills

Management
Training
Administration
Motivation
Socially Responsible Investing
Administration

Languages

English
Expert
Russian
Native Speaker
Ukrainian
Native Speaker
Arabic
Beginner

Training and Certifications

Arabic Level 1 (Training)
Training Institute:
Abdulla Bin Zaid Al Mahmoud Cultural and Education Center
Date Attended:
September 2018
Duration:
75 hours

Hobbies

  • Yoga