masooma kaiser

Supported business development and sales activities for IT and software services.
Managed client communications, follow-ups, and coordination in a tech-centered environment.
Assisted with pre-sales support, including proposals, presentations, and deal follow-ups.
Coordinated with internal teams to align client requirements with technical solutions.

Consultative sales of Odoo ERP solutions, including implementation and customization across modules
(CRM, HR, Payroll, Accounting, Inventory).
Conducted client discovery sessions to assess business needs and recommend appropriate ERP and
software solutions.
Supported pre-sales activities including proposals, pricing discussions, and solution positioning.
Coordinated with technical teams to support implementation, onboarding, and post-deployment support.
Managed pipelines, leads, and client interactions using CRM tools.

Engaged with prospective B2B clients to understand business challenges and identify opportunities where
custom software or digital solutions could add value.
Conducted client meetings, discovery calls, and follow-ups to qualify leads and support deal progression.
Assisted in preparing proposals, pricing, and solution overviews, working closely with technical and
development teams.
Supported the end-to-end sales cycle from lead generation to deal closure, ensuring clear communication
between clients and internal teams.
Maintained accurate records of leads, opportunities, and client interactions using CRM and internal
tracking tools.