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Matthew Nichols, Business Account Manager

Matthew Nichols

Business Account Manager·Northern Gas & Power

United Arab Emirates

Higher diploma, Travel & Tourism

Work experience

Total years of experience: 11 years, 11 months

Business Account Manager

January 2026 - Present

Northern Gas & Power

Dubai, United Arab Emirates

January 2026 - Present

Europes largest energy consultancy, operating across three continents and serving over 20, 000 commercial clients with energy
procurement and cost optimisation solutions.
• Generated £22K in revenue in the first 10 weeks through upselling, reactivation and new business development across
existing and dormant accounts.
• Managed a portfolio of 70 commercial energy accounts, driving retention, growth and account profitability.
• Built and maintained a consistent pipeline of new and existing business opportunities through proactive outbound outreach
and account development.
• Delivered consultative sales conversations using SPIN methodology to identify client pain points and needs and convert
opportunities.
• Collaborated with procurement, operations and pricing teams to develop cost-saving energy proposals and competitive
commercial offers.

Company industry:
Technical Maintenance & Repair
Job role:
Sales

Business Development Executive

August 2025 - December 2025

Joseph Engineering Services

Dubai, United Arab Emirates

August 2025 - December 2025

Dubai-based provider of BIM consulting, digital construction, and engineering solutions, helping contractors and developers deliver
projects in line with ISO 19650 standards across the Middle East and beyond.
• Built and qualified an AED 5M sales pipeline across UAE & KSA construction, engineering and fit-out opportunities.
• Secured an AED 250K commercial opportunity through consultative selling, stakeholder engagement and tailored proposals.
• Managed full sales cycle from prospecting and lead generation through to RFQs, commercial submission, negotiation and
close.
• Developed strategic relationships with architects, contractors, consultants, developers, and fit-out firms to generate new
business and repeat opportunities.
• Coordinated NDAs, tender documentation, RFPs and bid submissions with internal technical and commercial teams.
• Worked closely with delivery teams on project specifications, scope alignment and commercially competitive solutions.
• Expanded market presence across UAE and KSA through strategic outreach and pipeline development.

Company industry:
General Engineering Consultancy
Job role:
Sales

Area Sales & Business Development Manager

July 2024 - July 2025

Celotex by Soprema

United Kingdom Hybrid

July 2024 - July 2025

A leading manufacturer of high-performance PIR insulation solutions for the construction industry.
• Managed a £12.7M regional territory across 115 merchant, distributor, contractor and developer accounts.
• Delivered 106% of annual target through channel growth, contractor acquisition and new project wins.
• Developed new business with contractors and developers, converting demand into revenue through the external
merchant and distribution network.
• Secured four major supply chain agreements with regional contractors and developers, strengthening long-term
regional pipeline.
• Increased regional market share through specification selling, contractor engagement and strategic partner alignment.
• Built and nurtured strong relationships with merchant and distribution partners to improve stock flow, visibility and
commercial performance.
• Recovered pipeline momentum and rebuilt customer confidence following post-Grenfell market disruption.
• Delivered technical product training to merchants, contractors and internal teams to drive product adoption and
specifications.

Company industry:
Hardware & Building Materials
Job role:
Sales

Sales & Support Manager

May 2022 - June 2024

Jepson & Co

Sheffield, United Kingdom Remote

May 2022 - June 2024

The worlds oldest number plate manufacturer, producing vehicle identification and security solutions for automotive and trade
customers across the UK and Europe through selling subscription-based software (SaaS), hardware & components.
• Held commercial responsibility for a £1M annual portfolio of 500+ motor trade, motor factor and distribution accounts.
• Exceeded regional target by 12.7%, generating £115K in one month and setting a new monthly sales record.
• Sold a multi-product solution portfolio including hardware systems, subscription software and consumable components
to automotive trade customers.
• Increased recurring revenue through successful sales of PlateSync subscription software and account expansion
strategies.
• Improved profitability through pricing renegotiation, upselling and margin management across existing accounts.
• Generated new business through outbound prospecting, social selling and targeted CRM campaigns.

Company industry:
Manufacturing
Job role:
Sales

Senior Sales Executive

November 2017 - April 2022

Islington Motor Group

Bristol, United Kingdom

November 2017 - April 2022

Privately owned UK motor group representing Ford, Citroën, Suzuki & MG offering vehicle sales and aftersales.
• Consistently ranked among the motor groups top performers, leading monthly sales results in 9-10 months each year.
• Generated £10M+ in revenue over four years through vehicle sales, finance products and value-added services.
• Increased average revenue per deal through compliant upselling of finance and ancillary products within an FCA
regulated environment.
• Managed the full customer sales journey from enquiry to needs analysis through demo, negotiation, close and vehicle
handover.
• Mentored junior sales staff, improving team consistency, product knowledge and closing performance.
• Maintained strong sales performance during COVID through remote selling, digital lead management and virtual
customer engagement.
• Built a strong referral and repeat customer base through relationship-led selling and high service standards.

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Insurance Recruitment Consultant

May 2017 - November 2017

Heat Recruitment

Bristol, United Kingdom

May 2017 - November 2017

Key responsibilities
• Delivery of Revenue Targets & KPIs
• Mixture of cold calling and account management to generate sales opportunities.
• Accurate qualifying of candidates and clients in order to successful match candidate to job

Company industry:
Recruitment & Employee Placement Agency
Job role:
Human Resources and Recruitment

Sales Executive (Citroen)

August 2015 - May 2017

Islington Motor Group

Bristol, United Kingdom

August 2015 - May 2017

Key achievements
• Achieved 2nd in the country for mystery shop
• Regularly top salesperson for the month

Key responsibilities
• Ensuring that legal practices and processes are adhered to.
• Achievement of company set targets i.e. new car, used car, GAP insurance and Paint Protection.
• Maintaining the highest levels of customer care.

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Supervisor

May 2014 - May 2015

Tommy Hilfiger

United Arab Emirates

May 2014 - May 2015

Company industry:
Retail & Wholesale
Job role:
Beauty and Fashion

Education

Wiltshire College

July 2013

July 2013

Higher diploma, Travel & Tourism

United Kingdom

Wiltshire College

July 2011

July 2011

Diploma, Travel & Tourism

United Kingdom

The John of Gaunt School

July 2008

July 2008

High school or equivalent, Media Studies

United Kingdom

The John of Gaunt School

January 2008

January 2008

High school or equivalent, Maths

United Kingdom

GPA (rating): Good

GPA (rating): Good

The John of Gaunt School

December 2007

December 2007

High school or equivalent, English

United Kingdom

Skills

Business Development
Expert
Business Development
Expert
Customer Service
Expert
Customer Service
Expert
Sales
Expert
Sales
Expert
Account Management
Expert
Account Management
Expert
Stakeholder Management
Expert
Stakeholder Management
Expert
SALES
Expert
SALES
Expert
CRM
Expert
CRM
Expert
Administration
Expert
Administration
Expert
GOAL SETTING
Expert
GOAL SETTING
Expert
COORDINATING
Intermediate
COORDINATING
Intermediate
SALES TRAINING
Intermediate
SALES TRAINING
Intermediate
RAPPORT BUILDING
Expert
RAPPORT BUILDING
Expert
PROACTIVITY
Expert
PROACTIVITY
Expert
FILE ORGANIZATION
Intermediate
FILE ORGANIZATION
Intermediate
AUTOMOTIVE SALES
Expert
AUTOMOTIVE SALES
Expert
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Customer Service
Expert
Customer Service
Expert
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate
BUSINESS DEVELOPMENT
Expert
BUSINESS DEVELOPMENT
Expert
BUSINESS NEGOTIATION
Expert
BUSINESS NEGOTIATION
Expert
COMPUTER LITERACY
Expert
COMPUTER LITERACY
Expert
CONSULTATIVE SELLING
Expert
CONSULTATIVE SELLING
Expert
CROSS FUNCTIONAL COLLABORATION
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
DATA ENGINEERING
Intermediate
DATA ENGINEERING
Intermediate
LEAD GENERATION
Expert
LEAD GENERATION
Expert
RELATIONSHIP BUILDING
Expert
RELATIONSHIP BUILDING
Expert
Negotiation
Expert
Negotiation
Expert
STAKEHOLDER MANAGEMENT
Expert
STAKEHOLDER MANAGEMENT
Expert

Languages

English
Native Speaker

Training and Certifications

Certifications
Distinction/Merit
National Certificate Travel and Tourism
Foundation level Travel and Tourism

Hobbies

  • Travel
  • Gym
  • Golf