matthew miller, Technical Services Manager

matthew miller

Technical Services Manager

Acentic ME FZC

Location
United Arab Emirates
Education
Higher diploma, COMPUTER SCIENCE
Experience
16 years, 6 Months

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Work Experience

Total years of experience :16 years, 6 Months

Technical Services Manager at Acentic ME FZC
  • United Arab Emirates - Sharjah
  • My current job since November 2015

 Preparing / Delivering Project plans for major chain rollouts and single installations
 Maintaining excellent relationships with clients.
 Procuring equipment and parts.
 Putting together and managing project teams and sub-contractors.
 Monitoring contractors and staff work in progress.
 Chairing meetings, liaising with clients and updating them on progress.
 Well versed in IPTV Technology (Acentic Panorama, Vision IP, HSIA, Tripleplay system)
 Site surveys, Sit-up meetings with client for project discussion.
 Level 1//2//3 Configuration & troubleshooting of Active Layer 2//3 HP Procure, Cisco switches.
 Pre-sales and post sales, End-to-End Project management.
 Network Design, Project planning & Implementation of both active and passive components.
 Wireless LAN, Heat-Map, High Speed Internet Access, Hot Spot, Management.
 Bill off materials for the solution, Technical support, maintains all network technologies.
 Co-ordinations with logistics team for material procurement, Manpower planning

IT Systems / Network Administrator at AL MUGHAMER COMPUTER NETWORKING LLC
  • United Arab Emirates - Sharjah
  • November 2014 to November 2015

Server installation and troubleshooting

Router and Switch installation, configurations & troubleshooting

Active directory Setup and maintenance

Network infrastructure cablings

Systems Administration

Systems integration

Network Security setup and maintenance

Wireless Networking and Mobility

VOIP implementation

Virtualization design and implementation - Hyper V, Vmware.

PABX Systems Installation and Programming

Thin Client deployment and Administration

Liasing with Vendors, Processing purchase orders, Procuring IT Consumables.

Server Infrastructure design and deployment

Data center design, deployment and management.

TEAM LEAD, CORE IT AND NETWORKS at ESOFTIES SOLUTIONS LIMITED
  • Nigeria
  • September 2012 to September 2014

Monitored Financial Services / Banks Infrastructural development

Led Software development teams for Financial offices

Represented my company in meetings with Boards of Directors of Banks

Setup dumb terminals for banks / financial houses ( Ncomputing, HP, Dell ) thin client.

Installation and Maintenance of Microsoft servers

Setting up WLANs

Cyber Café Setup

Designing of computerized MIS

Troubleshooting issues with VSAT connectivity

Networking Systems

Computer systems repairs and maintenance

Configuring routers, switches and servers

COMPUTER NETWORKING FACULTY / SYSTEMS ADMINISTRATOR at APTECH COMPUTERS WORLDWIDE
  • Nigeria
  • September 2010 to September 2012

TRAIN CLIENTS AND CORPORATE ORGANISATIONS

MAINTAIN COMPANY'S HARDWARE AND NETWORK INFRASTRUCTURE

MAINTAIN AND MONITOR CLIENTS SERVERS

DESIGN AND IMPLEMENT CISCO BASED NETWORKS

Lead - Engineering / Networking at JD COMPUTER TECHNOLOGIES
  • Nigeria
  • October 2007 to September 2010

Training Clients on Computer Networking

Networking Systems / Networking Devices Configuration

Computer system maintenance

Training new members of staff in form of induction.

Undertaking projects on behalf of my company.

Education

Higher diploma, COMPUTER SCIENCE
  • at Our Saviour Inst. of Science, Agric & Technology
  • August 2010

I WAS THE BEST STUDENT AT ALL LEVELS OF MY CLASS

Specialties & Skills

Science
System Maintenance
Hardware
Wireless
Wireless Networking
TEAM PLAYER
COMPUTER NETWORK PROFICIENCY
VOIP DESIGN AND MANAGEMENT
MICROSOFT SERVERS ADMINISTRATION
COMPUTER NETWORK DESIGN

Languages

English
Expert

Training and Certifications

ITIL (Certificate)
Date Attended:
July 2016
MICROSOFT CERTIFIED SOLUTIONS ASSOCIATE (Certificate)
Date Attended:
March 2012
CCNA (Certificate)
Date Attended:
June 2012
Valid Until:
June 2015
MICROSOFT CERTIFIED PROFESSIONAL (Certificate)
Date Attended:
February 2011
MICROSOFT CERTIFIED TECHNOLOGY SPECIALIST (Certificate)
Date Attended:
February 2011
MICROSOFT CERTIFIED IT PROFESSIONAL (Certificate)
Date Attended:
March 2011
ADVANCED DIPLOMA IN NETWORK ENGINEERING (Training)
Training Institute:
APTECH COMPUTER EDUCATION
Date Attended:
April 2010
Duration:
100 hours
CISCO CERTIFIED NETWORK ASSOCIATE (Training)
Training Institute:
MIKON INSTITUTE OF INFORMATION TECHNOLOGY
Date Attended:
March 2010
Duration:
100 hours

Hobbies

  • MEETING PEOPLE
    ABILITY TO START AND FINISH PROJECTS GIVING TO ME BY MY COMPANY.