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Matthew Woods, Operations Director (Middle East)

Matthew Woods

Operations Director (Middle East)·Advanced Luso Insulation Materials Trading LLC

United Arab Emirates

Bachelor's degree, Architecture

Work experience

Total years of experience: 25 years, 6 months

Operations Director (Middle East)

January 2012 - Present

Advanced Luso Insulation Materials Trading LLC

Abu Dhabi, United Arab Emirates

January 2012 - Present

Identified Key potential customers in the ME Façade and envelope industry and developed marketing strategy.
Introduced clients to new products and services resulting in invites to tender on major projects in MENA region.
Developed relationship and trust with top three accounts resulting in repeat and ongoing business.
Company industry:
Sales Outsourcing
Job role:
Management

Managing Director / Partner

January 2010 - January 2012

Jet General Contracting & Maintenance LLC

Abu Dhabi, United Arab Emirates

January 2010 - January 2012

Founding partner in the business- Formation of business strategy - Recruitment and training of personnel.
Developing reputation and contacts in the UAE Construction market resulting in tenders for project sub-contracts.
Setup maintenance operation and quality procedures resulting in annual maintenance contracts for seventeen properties.
Company industry:
Facilities & Property Management
Job role:
Management

Key Accounts Manager

May 2009 - December 2009

Hilti Emirates LLC

Abu Dhabi, United Arab Emirates

May 2009 - December 2009

Implementation of company strategy to achieve business targets - achieved average 20% relevant share of wallet.
Liaising with clients at managerial and directorial level resulting in repeat and predictable business.
Negotiating with financial and commercial department heads to ensure timely settlement of dues.
Company industry:
Sales Outsourcing
Job role:
Sales

Heavy Diamond Specialist

January 2009 - May 2009

Hilti Emirates LLC

Dubai, United Arab Emirates

January 2009 - May 2009

Supporting customers in estimation of contract values based on size and specification of job.
Managing leads from Hilti direct sales force and ensuring correct lead bonus payout.
Safety and operational training and certification of DSC workforce to Hilti Standards.
Company industry:
Sales Outsourcing
Job role:
Sales

Sales Executive

January 2008 - January 2009

Hilti Emirates LLC

Dubai, United Arab Emirates

January 2008 - January 2009

CRM, customer retention and new business development - Territory growth of 95%.
Identifying customer needs and sales opportunities - 1.5mAED annual sales (157% of target achieved).
Company industry:
Sales Outsourcing
Job role:
Sales

Various

January 2007 - December 2007

Travel

Estonia

January 2007 - December 2007

Various Positions while travelling in Europe & Asia
Company industry:
Technical Maintenance & Repair
Job role:
Other

Deputy Store Manager

June 2006 - December 2006

Lidl Ltd

United Kingdom

June 2006 - December 2006

Overall responsibility for store condition in Manager’s absence.
Stock control, write-off / wastage control and cash control.
Planning and managing staffing levels to meet and exceed daily productivity targets.
Company industry:
FMCG
Job role:
Management

Sales Manager

January 2001 - April 2006

C.R.M. Saw & Tool Co. Ltd - Sales Manager

United Kingdom

January 2001 - April 2006

Advising customers both over the phone and in the showroom.
Meeting suppliers; keeping abreast of current products and trends in the industry.
Responsible for 40% increase in showroom turnover, approximately 5% increase in margin in the time it was under my management.
Company industry:
Heavy Industry & Metallurgy
Job role:
Management

Sales Representative

December 2000 - January 2001

CRM Saw & Tool Co. Ltd.

United Kingdom

December 2000 - January 2001

Informing customers of the products and services offered by C.R.M.
Order handling.
Developing new business
Company industry:
Heavy Industry & Metallurgy
Job role:
Sales

Education

Portsmouth University

July 2000

July 2000

Bachelor's degree, Architecture

United Kingdom

Portsmouth University

June 1997

June 1997

Diploma, Civil / Electrical / Mechanical Engineering

United Kingdom

Foundation Course in Engineering

France Hill Secondary School

June 1996

June 1996

High school or equivalent, GCSE / A-Level

United Kingdom

i) GCSE in Science, Further Science, English Literature, English Language, Art, Maths, C.D.T. French, History. ii) GCE A Level in Art, Design & Technology, Physics.

Skills

Entrepreneurship

Expert

Tender Process

Expert

Technical Sales

Expert

Operations Management

Expert

Fire protection

Intermediate

Product specification and approval

Expert

Landscaping and irrigation

Intermediate

Plumbing, electrical and HVAC

Intermediate

Project bid/ tender/ award procedure

Intermediate

Specification/ regulation compliance

Expert

Technical Submittal process/ pre-qualification compilation

Expert

MS Office (Word, Excel, PowerPoint, Project)

Expert

Waterproofing & ETICS

Expert

Project Management, Facilities Management and PPM

Intermediate

Interior finishing

Expert

Profit & Loss Management

Expert

Façade and building envelope construction

Intermediate

Operations Management

Expert

Technical Sales

Expert

Tender Process

Expert

Entrepreneurship

Expert

Profit & Loss Management

Expert

Languages

English

Expert

Arabic

Beginner

Training and Certifications

Certifications
OCR Level 2 NVQ for IT Users
Nov 2007
Training
Strategic Selling Course
Hilti Regional Training Center (Dubai)
Jan 2008
Global Account Management Training
Hilti Emirates Regional Training Center (Dubai)
May 2009
PS200 Ferroscan product training
Hilti Regional Training Center (Dubai)
Mar 2009
Heavy Diamond Coring & Sawing
Hilti Corporation Head Office, Schaan, Lichtenstein
Nov 2008

Hobbies and interests

DIY
Cooking
Playing Guitar
Snooker / Pool
Golf
Investment