Mai AlAshry, Administrative assistant and Coordinator / Receptionist / CSR

Mai AlAshry

Administrative assistant and Coordinator / Receptionist / CSR

MTG Legal

Location
United Arab Emirates
Education
Bachelor's degree, Bachelor Degree in Management of Information Technology
Experience
9 years, 11 Months

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Work Experience

Total years of experience :9 years, 11 Months

Administrative assistant and Coordinator / Receptionist / CSR at MTG Legal
  • United Arab Emirates - Abu Dhabi
  • My current job since August 2023

 Manage travel and accommodation arrangements
 Organize and attend internal and external meetings and keeping minutes and management calendar.
 Liaise with the suppliers for procurement
 Manage logistics and delivery coordination
 Manage finances and expenses in coordination with the Finance and Accounts teams
 Handle customer concerns
 Greeting visitors, helping them navigate through an office, and supplying them with refreshments as they wait.
 Compile report on overall customer satisfaction
 Assist PRO with New / Renewals of Trade License and regulatory permits
 HR coordinator (annual leaves, Visas and Medical Insurance, work permits, etc.)
 Ensuring task deadlines are met. Prepare purchase order, quotations and invoices.
 answering calls, taking messages and handling correspondence
 maintaining diaries and arranging appointments
 typing, preparing and collating reports
 managing databases
 prioritizing workloads
 implementing new procedures and administrative systems
 liaising with relevant organizations and clients
 coordinating mail-shots and similar publicity tasks
 logging or processing bills or expenses
 acting as a receptionist and/or meeting and greeting clients
 Prepare and disseminate correspondence, memos and forms
 File and update contact information of employees, customers, suppliers and external partners
 Support and facilitate the completion of regular reports
 Develop and maintain a filing system
 Check frequently the levels of office supplies and place appropriate orders
 Document expenses and hand in reports
 Undertake occasional receptionist duties

Project Secretary/ admin assistant/CSR at Alphamed, Al Khayat Group
  • United Arab Emirates - Abu Dhabi
  • May 2014 to September 2022

Support the unit in preparation of submission, proposals, reports, follow up as assigned.
 Ensuring project deadlines are met. Prepare purchase order on oracle system
 Liaise with the suppliers for procurement
 Manage logistics and delivery coordination
 Manage finances and expenses in coordination with the Finance and Accounts teams
 Handle customer concerns
 Compile report on overall customer satisfaction
 Assist PRO with New / Renewals of Trade License and regulatory permits
 HR coordinator (annual leaves, Visas and Medical Insurance, work permits, etc.)
 Assist operation manager and HR in training and staff development in diverse sectors (Sales, Tech Support and Admin staff)
 Delegate work to the concerning staff
 Monitor the teams’ performance and helping in streamlining their tasks
 Manage travel and accommodation arrangements
 Organize and attend internal and external meetings and keeping minutes
 Create a project management calendar
 Maintain paper circulation, and efficient documentation
 Report to senior management
 Prepare and manage correspondence, reports and documents
 Organize and coordinate meetings, conferences and travel arrangements
 Take, type and distribute minutes of meeting
 Maintain schedules and calendars
 Organize internal and external events
 Handle incoming/outgoing call/mail and other material
 Maintain Communicate verbally and in writing to answer inquiries and provide information

Patient Access Representative at Advanced Center for Daycare Surgery
  • United Arab Emirates
  • January 2014 to May 2014

Greeting patients and their caregivers on arrival.
 Collecting information such as patient details, medical history, billing, and insurance information
 Preparing patient admission and discharge documentation.
 Entering information into databases and maintaining accurate records.
 Relaying information to relevant staff members.
 Informing patients and their caregivers of hospital procedures, policies, and protocols.
 Providing patients with billing and payment information.
 Dealing with patient questions, concerns, and issues.
 Performing general administrative tasks.

Administrative Assistant at Gulf & World Traders
  • United Arab Emirates
  • August 2013 to January 2014

Prepare wording of letters, memos, reports, quotations and purchase orders
Plan meetings, events & conferences (required venues, caterers, invitations, etc.).
Prepare tenders.
Answer telephone calls and arrange conference calls
Arrange manager agenda.
Develop and maintain the filling system.
Follow up the paper circulation.
Follow the customer requests and solving their problems.
Handle the petty cash.
Manage travel arrangement.
Monitor the inventory.

Education

Bachelor's degree, Bachelor Degree in Management of Information Technology
  • at Modern Academy
  • January 2013

MIS

Specialties & Skills

Customer Service
Inspection
System Administration
Documentation
Inventions
CUSTOMER SATISFACTION
WRITING
PROCUREMENT
MANAGEMENT
PROJECT MANAGEMENT
STREAMLINING
BILLING
QUOTATIONS

Languages

English
Expert
Arabic
Expert

Training and Certifications

safety (Training)
Training Institute:
alphamed
dreamwaver (Training)
Training Institute:
technology collage
Date Attended:
January 2013
pmp (Training)
Training Institute:
time traning
Date Attended:
January 2018
p6 (Training)
Training Institute:
time traning
Date Attended:
January 2017

Hobbies

  • Swimming