MAY BILAY, LEAD BARISTA

MAY BILAY

LEAD BARISTA

MMC CATERING COMPANY

Location
Kuwait - Hawali
Education
Bachelor's degree, SALES ASSOCIATE
Experience
12 years, 4 Months

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Work Experience

Total years of experience :12 years, 4 Months

LEAD BARISTA at MMC CATERING COMPANY
  • Kuwait
  • My current job since December 2016

The lead barista has proven ability to provide quality customer service and demonstrated knowledge of coffee products, The lead barista fulfills any other duties the store manager and assistant manager assigns and represents THE Coffee Bean & Tea Leaf in a professional manner.and also maintains the highest quality, consistent product standards.
Restocks shelves, when necessary.
Routinely cleans the bar area, floor, windows and grinders, and takes out the trash.
Participate in all sales promotions effectively and efficiently.
follows all Company drink recipes and procedures.

LEAD BARISTA at MMC CATERING COMPANY
  • Kuwait
  • My current job since December 2016

The lead barista has proven ability to provide quality customer service and demonstrated knowledge of coffee products, The lead barista fulfills any other duties the store manager and assistant manager assigns and represents THE Coffee Bean & Tea Leaf in a professional manner.and also maintains the highest quality, consistent product standards.
Restocks shelves, when necessary.
Routinely cleans the bar area, floor, windows and grinders, and takes out the trash.
Participate in all sales promotions effectively and efficiently.
follows all Company drink recipes and procedures.

Shift Supervisor,starbucks at M.H. ALSHAYA CO.
  • Kuwait
  • February 2011 to November 2015

This job contributes to Starbucks success by assisting the Store Manager in implementing store Operations during schedules shifts.This job deploys partner & delegates tasks so that partner can create & maintain the Starbucks Experience for our customers.The incumbent is responsible for modeling & acting in according with Starbucks guiding principles.
Ensure operational policies & procedures are adhered to all the times.
Organize opening & closing duties assigned.
Follow Starbucks operational policies & procedures, including those for cash handling & safety & security to ensure the safety of all partners during each shift.

Shift Supervisor,starbucks at M.H. ALSHAYA CO.
  • Kuwait
  • February 2011 to November 2015

This job contributes to Starbucks success by assisting the Store Manager in implementing store Operations during schedules shifts.This job deploys partner & delegates tasks so that partner can create & maintain the Starbucks Experience for our customers.The incumbent is responsible for modeling & acting in according with Starbucks guiding principles.
Ensure operational policies & procedures are adhered to all the times.
Organize opening & closing duties assigned.
Follow Starbucks operational policies & procedures, including those for cash handling & safety & security to ensure the safety of all partners during each shift.

Education

Bachelor's degree, SALES ASSOCIATE
  • at SORSOGON CAPITAL COLLEGS
  • March 2000
Bachelor's degree, SALES ASSOCIATE
  • at SORSOGON CAPITAL COLLEGS
  • March 2000

Training and Certifications

CERTIFIED BARISTA TRAINER with Strabucks coffe Company (Certificate)
Date Attended:
September 2013
FOOD SPECIALIST WORKSHOP PHASE 1 (Certificate)
Date Attended:
May 2015
SHIFT SUPERVISOR TRAINING PROGRAM, BASIC FOOD SAFETY TRAINING.G (Certificate)
Date Attended:
November 2013
Valid Until:
May 2015
ACHIEVMENT MODULES AND BARISTA CERTIFICATION (Certificate)
Date Attended:
March 2011
LEVEL 3 FOD SAFETY FOR MANAGERS TRAINING COURES (Certificate)
Valid Until:
September 2020
CREATIVE STAR SUMMER 2 ARTISTIC COMPETION (Certificate)
Date Attended:
July 2014