May Ibrahim

• Enhanced social media engagement by creating captivating content and maintaining cohesive feeds across diverse platforms, resulting in an increase in audience interaction.
• Ensured customer satisfaction through prompt and professional handling of inquiries and complaints, achieving a high positive customer feedback rate.
• Streamlined order processing and fulfilment procedures, optimizing efficiency and reducing order turnaround time.
• Collaborated with other businesses to boost visibility.

• Conducted needs assessments for local community members, providing vital information on available resources, resulting in increased community engagement.
• Facilitated effective communication between the NGO and community stakeholders, ensuring an improvement in collaboration and information exchange.
• Delivered impactful awareness lectures on diverse health-related topics, reaching an audience of over 300 individuals and promoting informed decision-making within the community.