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تم إلغاء حظر المستخدم بنجاح
Maya Mahmoud, Head Of Operations

Maya Mahmoud

Head Of Operations·Shift Clinics

المملكة العربية السعودية

بكالوريوس, Medical Laboratory Sciences

الخبرة العملية

مجموع سنوات الخبرة: 12 سنوات, 0 أشهر

Head Of Operations

يونيو 2023 - حتى الآن

Shift Clinics

جدة، المملكة العربية السعودية

يونيو 2023 - حتى الآن

• Optimize therapists schedules to maximize resource utilization and service delivery.
• Oversee staff travel logistics and monitor internal expenditure invoices for accuracy and control.
• Streamline procurement workflows and coordinate vendor relations to ensure timely supply of resources.
• Spearhead the rollout of new operational systems, driving efficiency and cross-departmental collaboration.
• Direct collaboration with external partners (web, social media, design agencies, finance teams) to align
operations with business objectives.
Finance & Accounting
• Authorize cash expenditures and employee reimbursements in compliance with financial policies.
• Supervise preparation of client quotations and invoices, ensuring accuracy and timely follow-up.
• Oversee transportation and cost reporting to support strategic financial planning.
Client Relations & Contracts
• Lead negotiation, drafting, and review of client contracts to ensure compliance with legal and policy
standards.
• Coordinate client wellness events to strengthen partnerships and improve satisfaction.
• Maintain strong communication channels with clients to enhance engagement and retention.

Human Resources & Compliance
• Manage recruitment campaigns to attract, assess, and onboard qualified professionals.
• Oversee expatriate visa processes, ensuring timely completion and compliance with Saudi labor
regulations.
• Partner with leadership to improve HR processes, enhancing employee experience and organizational
alignment.

مجال الشركة:
خدمات الرعاية الصحية الأخرى
الدور الوظيفي:
الطب والرعاية الصحية والتمريض

National First Aid Training Coordinator

أبريل 2022 - مايو 2023

Lebanese Red Cross

بيروت، لبنان

أبريل 2022 - مايو 2023

• Directed the national strategy for first aid training, covering both community members and volunteers.
• Designed and updated training curricula, aligning with international standards and local needs.
• Analyzed training reports and implemented action plans to improve course quality and reach.
• Launched new training initiatives after conducting nationwide market needs assessments.
• Supervised trainer performance at a national level, providing coaching and feedback to ensure consistency
and excellence.
• Delivered regular status reports to leadership, ensuring transparency and accountability.

مجال الشركة:
خدمات الرعاية الصحية الأخرى
الدور الوظيفي:
الطب والرعاية الصحية والتمريض

Training Regional Coordinator

يناير 2019 - يناير 2023

Lebanese Red Cross

بعبدا، لبنان

يناير 2019 - يناير 2023

• Schedule EMT training activities in District
• Monitor ongoing training activities
• Manage trainers working hours and schedules
• Follow up on EMTs certification process
• Follow up on EMTs continuing education sessions
• Maintain data base of trainer and trainees
• Approve budget planning for training activities.
• Provide training sessions for participants and trainers (Train the trainer)
• Assist technical committees in implementing training material and evaluation
participants

مجال الشركة:
خدمات الرعاية الصحية الأخرى

First aid & Public Safety Training Quality Officer

يناير 2018 - يناير 2022

Lebanese Red Cross

بيروت، لبنان

يناير 2018 - يناير 2022

• Monitor trainers performance through regular audits
• Develop reports about trainers performance and follow up on progress
• Inspect and test of any new training material or process
• Assist in developing new training courses
• Coach and validate new trainers
• Assist in national training of trainers

مجال الشركة:
خدمات الرعاية الصحية الأخرى

Clinical lab Specialist

يونيو 2014 - يناير 2018

American university of Beirut Medical center

بيروت، لبنان

يونيو 2014 - يناير 2018

• Review production reports and documentation to ensure product acceptability
• Write and review Standard Operating Procedures
• Perform Validations
• Preparation of blood units into components
• Prepare components for patients based on doctors’ request
• Draw blood, interview donors, and check vital signs.
• Do routine quality control procedures
• Teaching medical laboratory students clinical work

مجال الشركة:
المستشفيات الطبية

التعليم

American University Of Beirut

ديسمبر 2013

ديسمبر 2013

بكالوريوس، Medical Laboratory Sciences

لبنان

Skills

Coordination
Expert
Coordination
Expert
Organization
Expert
Organization
Expert
Team Leadership
Expert
Team Leadership
Expert
Management
Expert
Management
Expert
Training and Development
Expert
Training and Development
Expert
Training
Expert
Training
Expert
Problem Solving
Expert
Problem Solving
Expert
leadership
Expert
leadership
Expert
adaptability
Expert
adaptability
Expert
team managemet
Intermediate
team managemet
Intermediate
CONTINUING MEDICAL EDUCATION
Intermediate
CONTINUING MEDICAL EDUCATION
Intermediate
LABORATORY EXPERIENCE
Intermediate
LABORATORY EXPERIENCE
Intermediate
STAFF MANAGEMENT
Intermediate
STAFF MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
QUALITY CONTROL
Intermediate
QUALITY CONTROL
Intermediate
CUSTOMER EXPERIENCE STRATEGY CX
Intermediate
CUSTOMER EXPERIENCE STRATEGY CX
Intermediate
PATIENT ASSISTANCE
Intermediate
PATIENT ASSISTANCE
Intermediate
SUPPLY CHAIN
Intermediate
SUPPLY CHAIN
Intermediate
COMPLIANCE REPORTING
Intermediate
COMPLIANCE REPORTING
Intermediate
INTERNAL AUDITING
Intermediate
INTERNAL AUDITING
Intermediate
COLLABORATION
Intermediate
COLLABORATION
Intermediate
BUSINESS TO BUSINESS
Intermediate
BUSINESS TO BUSINESS
Intermediate
COST CONTAINMENT
Intermediate
COST CONTAINMENT
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
INVOICING
Intermediate
INVOICING
Intermediate
LOGISTICS
Intermediate
LOGISTICS
Intermediate
MEDICAL LABORATORY
Intermediate
MEDICAL LABORATORY
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROCUREMENT
Intermediate
PROCUREMENT
Intermediate
VENDOR RELATIONSHIP MANAGEMENT
Intermediate
VENDOR RELATIONSHIP MANAGEMENT
Intermediate

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الفرنسية
متمرّس

التدريب و الشهادات

الشهادات
Slack
Learning & Development course-2019
Instructor
Coaching course
Training of Trainer
Slack – Clickup
Learning & Development course-2019
Instructor course
Coaching course
Training of Trainer

الهوايات

  • Volunteering