NetApp Account Manager
Aptec SA - Ingram Micro
Total years of experience :17 years, 0 Months
Performed valuation analysis on 150+ underpenetrated accounts and drove development of 10+ new customers with 10M SAR quartarly target which drive >8M+ SAR revenue.
Managed and built solid relationships with Netapp vendor and partners to support and grow base of 500+ customers.
Resolved tensions between Aptec, customers, and vendor during shortage crisis which resulted in salvaged relationships and ultimately more business awards.
Outlined pricing process with vendor to effectively engage customer opportunities.
Created and managed quarterly customer forecasts with revenue projections for 2+ years
Performed valuation analysis on 150+ underpenetrated accounts and drove development of 10+ new customers which drive >6M+ SAR revenue.
Managed and built solid relationships with vendors and partners to support and grow base of 500+ customers.
Resolved tensions between BrightWare, customers, and vendor during shortage crisis which resulted in salvaged relationships and ultimately more business awards.
Outlined pricing process with vendors to effectively engage customer opportunities.
Created and managed quarterly customer forecasts with revenue projections for 2+ years
• Performs advanced administrative activities for CEO.
• Handling daily hot/cold calls.
• Supervising the administrator assistants.
• Preparing training programs on Outlook, Power point, Word to employees.
• Researches and recommends on complex administrative matters.
• Reporting to the senior management on the work progress and current status of the project.
• Prepares external/internal specialized reports, manages calendars, reviews emails and flags priorities and researches. Preparing meeting agendas.
• Coordinating with the technical and non-technical departments and teams to write work agenda and determine tasks progresses.
• Recording daily minutes.
• Organizing CEO calendar and diary.
• Periodic reports to describe the current status.
• Communicating between the staff members of any individual project.
• Wide knowledge of Microsoft office and Outlook.
• Archiving material lists for each project.
• Continuing Review & Reporting.
• Performs administrative and office support activities for multiple supervisors.
• Handling critical issues daily and consistently met high service standards.
• Archiving material lists for each project.
• Continuing Review & Reporting.
• Fielding calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing. Extensive software skills, as well as Internet research abilities and strong communication skills.
• Staff in this category also may have the title of department assistant, coordinator or associate.
• Managing day-to-day work flow.
• Working on the basic managerial skills (Decision making, Co-operation, Leadership capabilities, Organizing etc.).
• Working as administrative assistant and was soon assigned to the task of projects coordinator assistant (preparing meetings, organizing schedules, studying the projects objectives to be more flexible with the company directions, philosophy and policies).
• Trained well on how to create the business success keys under varying conditions and circumstances such as: (the importance of Time Management, Determination, Professionalism, Confidence and Vision.).
• And many other short Training Programs on Management, Marketing, Training and Development, and Communication.
Bachelor of Commerce, “Management and Business Administration”, Modern Academy in Maadi, Egypt, Under the auspices of the University of the District Columbia, Washington, USA.
