Managing Director - Social Media Marketing
SYNC Media Co.
Total years of experience :18 years, 6 Months
Managing clients from different industries (F&B, Automobile, Tech / Gadgets, e-commerce, Political, Fashion (Jewelery) & more
Managing & Providing Consultation & Retaining Services for:
Social Media Marketing
Digital Media
Marketing Calendar
Branding
Events management
Printing Solutions
Website & App Design/Development
PR ( TikTok - Instagram MicroBloggers /Influencers)
Food Content Creator ( Menu Developing / Reviews / Recipes)
- Managing Staff including Social Media Officers, Executives, Creative, Visuals & admin.
- Recruiting and training new staff for all departments
- Monitoring large database of social media accounts managed by Accounts handlers and balancing the goals of a firm with customer satisfaction
- Working with department heads or staff to discuss topics such as creating online activations, digital media campaigns, social events & accounts development
- Generating Sales by getting new accounts/companies.
- Planning social media accounts strategy, including content types, quarterly ideas, activations & account theme
-Creating Marketing Concepts for brands (TVC - Events - Digital Campaigns)
- Negotiating social media tools agreements to best serve department needs
- Initiating market research studies and analyzing their findings
- Developing pricing strategies for services to be marketed, balancing the goals of a firm with customer satisfaction
- Meeting with clients to provide marketing advice whether its social media approach or any direct marketing activities.
- Empoweing, training and monitoring staff
- Growing the abilities and skills of the department members through implementing monthly evaluation and motivational activities to staff.
- Implement the Company’s Social Media Strategy
- Develop brand awareness
- Monitor, listen and respond to users in a “Social” way
- Generate inbound traffic and cultivate leads and sales.
- Integrating interactive media into the overall business strategy
- Monitoring Social Media trends and thier impact on the business
- Posting new content to our Social Media Channels (G+, Instagram, Facebook, Twitter...)
- Having the ability to write for varied audiences (expats and locals)
- Engaging in dialogues and answering questions where appropriate to represent my company.
- To source of suppliers, identify trends and purchase lifestyle products to be sold through the Souq.com website.
·Creatively generate opportunities to identify and secure local and international suppliers of accessories, apparel and technology products.
·Ensure on-going communication with internal and external stakeholders is effective to reduce misunderstandings while ensuring relationships are maintained. In the event where problems arise, ensure that solutions are identified and or escalated to where necessary.
·To source of suppliers, identify trends and purchase lifestyle products to be sold through the Souq website.
· Creatively generate opportunities to identify and secure local and international suppliers of accessories, apparel and technology products suitable for our target customers. Lead negotiations and close deals relating to purchase costs, delivery time frames, payment terms and post purchase support with suppliers.
·Ensure on-going communication with internal and external stakeholders is effective to reduce misunderstandings while ensuring relationships are maintained. In the event where problems arise, ensure that solutions are identified and or escalated to where necessary.
·Planning product ranges and preparing sales and stock plans in conjunction with brands
·Maintain and report on sales statistics to help identify opportunities for growth and solutions to problems.
·Present a forecast report outlining the strategy and activities to be executed in order to meet targets to support the pipeline.
·Identify bestselling products and analyze how they can be used to capitalize on meeting and or exceeding sales targets.
·Identify and monitoring slow selling products. Capture data relating to time, description of product and sales to be reported.
- PERSONAL Assistance to the General Manager
-Design and implement office policies
- Establish standards and procedures
- Organize office operations and procedures
- Supervise office staff.
-Maintain office records
- Organizing and coordinating office operations and procedures
- Provide on the job and other training opportunities
- Supervise staff
- Evaluate staff performance
- Coaching and disciplining staff
-Advice and assistance with writing job descriptions, hiring candidates and advertising for job opportunities.
-Liaise with other recruitment agencies, organizations and other companies
-Recruit and select office staff
-Perform other related duties (Administrative and Secretarial) when needed.
-Acquire companies that have no significant revenue history with Bayt.com by selling our recruitment products & services,
- Initiate and develop a strong relationship with companies who have recruitment needs,
- Effectively manage business in assigned database through a transactional and solution-oriented selling approach,
- Determine customers' recruitment needs, and prepare proposals to sell services that address these needs,
- Give online demonstrations to clients on Bayt.com in order to handle objections and convince customers to buy.
•Assist clients and execute their request following procedures
•Anticipate the customer requirements
•Inform and advise customers about new products
•Assure the achievement of the service objectives, prevent nonconformity and suggest solutions
•Ensure the adequate follow-up to resolve client’s complaints and guarantee their satisfaction and promote positive client experiences on our company.
•To obtain Testimonials from clients on the benefits of our services
•To continuously conduct market research on customers needs and share it with department heads in order to improve our company offerings
-Training Sales Executive's for the Beauty and Healthcare products.
-Introduce customers to the our latest Skin Care Products by offering samples, demonstrating their use and explaining their benefits.
-Using special equipments to test hair/skin conditions
-Promote products according to their skin/hair type
-Keep a record of daily visits/ sales
- Participations in promotion actions, Hair-styles and dress show cases with personal partaking
- Participated in some TV shows on Kuwait's channels
- Modeling in some of Kuwaits Newspapers and Magazines
- Runway Modeling for MakeUp Artists, Jewellers and Shops.
•Consulting for skin and hair care.
•Recommending the correct Product according to the type of their skin and hair and according to P&G's Products.
•Report to the Area Manager.
•Greeted customers, introduced them to the products and assisting them with their buying decisions.
•Managed visual merchandising, floor supervision and resolution of customer complaints and adjustments.
•Provided direct customer service for independent distributions and handled their order needs.
•Appointed to lead the staffs to achieve monthly sales targets.
•Succeeded in retaining the current product outlets through effective marketing and follow-up.
-Selling their Medical equipments.
-Selling Diet products.
-Organizing and assisting customers.
Major Business Minor Economics
Passed with C's and B's.
Completed course
