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Mayssam Hamieh, Administration Manager

Mayssam Hamieh

Administration Manager·Dr. Tamim Polyclinic

Qatar

Master's degree, Biology

Work experience

Total years of experience: 13 years, 9 months

Administration Manager

October 2020 - Present

Dr. Tamim Polyclinic

Ar Rayyan, Qatar

October 2020 - Present

Oversee all clinic administrative operations, including scheduling, patient flow,
and staff coordination, to ensure seamless daily functionality.
Manage end-to-end procurement of dental products, devices, and
equipment — handling supplier negotiations, purchase orders, and inventory
control.
Drive financial management activities, including budgeting, expense tracking,
accounts payable/receivable, and monthly reporting to clinic leadership.
Establish and nurture supplier relationships, evaluating vendors for quality,
pricing, and service reliability to optimize procurement outcomes.
Lead customer experience strategy, addressing patient concerns, resolving
service issues, and implementing feedback-driven improvements.
Coordinate with clinical and administrative teams to align business
operations with the clinics growth objectives and regulatory compliance
standards.

Company industry:
Other Healthcare Services

Medical Sales Representative

August 2016 - June 2020

Queen Pharma Company

Lusail, Qatar

August 2016 - June 2020

Managed and grew a broad portfolio of dermatology and medical consumable
products across a multi-channel customer base including clinics, hospitals,
pharmacies, and e-commerce platforms.
Built and maintained strong relationships with dermatologists, GPs, and
purchasing officers across Doha, achieving consistent account retention and
expansion.
Drove e-commerce channel development by onboarding new digital retail
partners and coordinating product listings, promotions, and fulfilment
processes.
Exceeded quarterly sales targets through proactive territory management,
product detailing, and strategic account planning aligned with company KPIs.
Conducted clinical presentations and product demonstrations to healthcare
professionals, strengthening brand positioning and increasing prescription
rates.
Collaborated with marketing and logistics teams to ensure timely product
availability, effective promotional campaigns, and resolution of supply chain
issues.

Company industry:
Medical & Healthcare Equipment

Medical Representative

May 2012 - June 2016

Qatari Group Medical Supplies

Doha, Qatar

May 2012 - June 2016

Represented a comprehensive portfolio of gynecology, dermatology, and
dental products to clinics and hospitals across Qatar, building a loyal
customer base from the ground up.
Developed deep product knowledge in three distinct specialties, enabling
credible and consultative engagement with specialist physicians and
procurement teams.
Established productive partnerships with clinic managers, hospital
procurement officers, and specialist doctors, consistently achieving monthly
visitation and detailing targets.
Contributed to new account acquisition by identifying untapped clinic and
hospital opportunities within the territory and executing targeted outreach
strategies.
Tracked competitor activity and market trends within assigned specialty
segments, providing actionable intelligence to the sales and marketing teams.
Ensured full regulatory and compliance adherence in all promotional
activities, maintaining the companys professional standards in Qatars
healthcare market.

Company industry:
FMCG

Education

OTHM Institute

January 2022

January 2022

Master's degree, Biology

United Kingdom

Skills

ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
DERMATOLOGY
Intermediate
DERMATOLOGY
Intermediate
EDITING
Intermediate
EDITING
Intermediate
GYNECOLOGY
Intermediate
GYNECOLOGY
Intermediate
PATIENT FLOW
Intermediate
PATIENT FLOW
Intermediate
PROCUREMENT
Intermediate
PROCUREMENT
Intermediate
SALES
Intermediate
SALES
Intermediate
SCHEDULING
Intermediate
SCHEDULING
Intermediate

Languages

Arabic
Beginner
English
Beginner
French
Beginner