Corporate Account Manager
Wataniya Telecom
Total years of experience :10 years, 3 Months
Corporate Account Manager
Duties & Responsibilities
Assess customer needs and resources and recommend the appropriate Wataniya Telecom products and services solutions for large specialized, high end or multinational enquirers.
Produce account plans for defined current Wataniya Telecom customers including
Create sales plans for potential new and/or existing customers implement them accordingly.
Identify and solicit potential customers and establish rapport to understand their needs and develop selling strategies to address objections and questions.
Develop reports and proposals as part of sales presentations to illustrate benefits use of Wataniya Telecom services, as required.
Close sales deals and prepare and administer sales contracts.
Provide training to customers
Meet quality and performance KPIs with the achievement sales targets set by the management.
Cross and up sales for the exciting customer
Assistant Team Leader & Relationship Officer
Direct Sales Division, Consumer Banking Group,
Duties & Responsibilities
Assist to supervise and coordinate day to day functioning of the direct sales team personnel in order to meet functional objectives
Handled the administrative operations at the branch where I excelled in satisfying customers, and helped in increasing selling the bank’s products.
Maintain and develop relationship (Banking at Work) consisting of a portfolio of ministries and major companies such as Ministry of Electricity & water, Ministry of Interior, Ministry of Finance, Agility (PWC), kapico, Dar al Shifa hospital, Nokia seimans Telecom and others.
Develop and create new business opportunities in the market for the sales team through proactive measures in order to achieve the set targets for the team.
Interact with all potential clients and establish strong association with the key persons including HR personnel by regularly visiting them in ministries and private companies, handing over give-ways etc.
Obtains information on the market competition and provides market feedback in order to develop new ideas and obtain potential business deals.
Support the team members in their training needs so that they will be able to perform work in a professional manner
Sales & Operation manager
Duties & Responsibilities
Conduct a 'Training Workshop' at the beginning of each season for all employees, & preparing schedule for staff.
Supervisory control over the team of sale & the branch managers of the retail sales
Recruit, hire and train other personnel for permitted areas and resolve personnel problems, will handle complaints, infractions, etc., which are referred to me and take necessary action to resolve these situations.
Ensure public relations are handled in a courteous and professional manner, both from oneself and other employees.
Merchandising.
Maintaining cash deposits to bank from different branches.
Cash handling and maintaining accounts books for cash & credit customers.
chocolates & gifts items from in & outside Kuwait.
Responsible for doing the purchases for all the items related to business operations & make contract with suppliers.
Bringing institutional sales to the company & work in the loyalty for the customers by care & giving the best service.
Doing tie-up with other brands, check the similar business weekly & see what the customer look for, to fulfill business growth & compete the market.
Assistant Operation Manager
Duties & Responsibilities
Supervises and trains employees of the trust administration group in all aspects of their duties.
Responsibilities for personnel activities of group including job description, salary recommendations and staffing requirements.
Receive and review disbursements.
Review liquid balances monthly and give all information to GM.
Responsibilities for daily account administration including data entry and resolution of operational problems. This includes reviewing all recordkeeping before it is sent to the GM.
Ensures adherence to and maintenance of internal and external controls.
Reviews and approves payment of Trust Department invoices.
Reviews accounts for adequacy and updates client and participant records.
Works with Bank Compliance officer to cover all the company need.
Supports management in developing new business and recommends improvements to the daily operations of the unit.
Performs other duties as assigned.
Customer Relationship Manager
Summary of Duties & Responsibilities
Supports, develops and consults Customer Services related to the business requirements by structuring measurable, corporate and knowledgeable customer service, comment management regarding business's needs and objectives. Working in conjunction with CRM suppliers and IT, directs the design, development and construction of CRM applications and consults with internal clients to refine application needs. Determine the most effective points of interaction for marketing campaigns by analyzing customer information system to achieve incremental sales and marketing opportunities. Manage the various CORM supported marketing and sales initiatives to achieve stated results at the lowest possible cost.Mixes and serves alcoholic and nonalcoholic drinks to patrons of bar.
Economics studies & Markets
Summary of Duties & Responsibilities
Check new projects & new products.
Make a full study about the projects & the main goal and the objectives.
Make pricing for the project
Find a location for the projects
Make a questionnaire on the market about the products or the project.
Make an analysis for the questionnaire.
Expectations about the projects
Prepare the cost operating
To know the Capital source
Make an evaluation for the project and make a draft about the project profitability.
Take a decision about the project and the products.
Sales
Duties & Responsibilities
Responsible for sales for the hotel.
Professional handling all customer inquiries toward the achievement of individual and team sales.
Achieving productivity as well as customer service targets
Developing new relationships and helping with administrative duties as needed hotel environment.
Organize all kinds of parties “ Food, Drinks, Programs, Furniture, Entrance.. etc..”
Achieving productivity as well as customer service targets