Mazen AlKhalifa

• Responsible for acquiring and materializing new business opportunities / projects.  
• Leads and manages the company’s overall sales, marketing plans, strategies and budgets.
• Leads and manages the complete sales cycle from qualifying, to proposal development, to competing and finally closing.
• Overall supervision of all activities undertaken by the department to ensure that the company is properly represented to clients and potential clients in order to secure a profitable share of the market.
• Manage the department’s resources to fulfill General business requirements for the profitable expansion and growth of the company’s share of the market. Review the client’s inquiries to establish that the technical and commercial requirements are of nature to enhance the company’s standing in the market.
• Manages all marketing activities related to market research, analysis, promotion and the solicitation of prospect customers.
• Develops and manages the branches and formulate/administer marketing and business plans.
• Perform performance appraisal and create clear and measurable goals for each branches.
• Design new business strategies and concepts for a sustainable business development.
• Contributes in the company’s business planning and development by possessing thorough market exposure and sound business skills.
• Advises and assists on the annual planning cycle and prepares profitability forecast for all offered products.
• Assists in setting prices for different products and price forecast.
• Conducts market and production research studies and prepares reports to management on how to improve profitability.

• Overlook the alignment of back-office and reporting systems.
• Analyze costs of sales in order to ensure gross margin accuracy.
• Prepare and reconcile all inter-company loan and trading accounts.
• Lead the finance function of the company in line with the finance strategy.
• Policy and procedure drafting, documentation as well as ensure compliance.
• Represents organization with banks and financial institutions.
• Coordinate improvements in automated financial and management information systems for the company.
• Administration, Recruitment, Training, Employee/Government Relations.
• Improving organizational design and effectiveness.
• Quality management represntitave for the Quality Management System (ISO 9001).
• Ensuring that company systems and procedures relating to cash, stocks and administrative documents are being followed.
• Monitoring all branches cost such as office supplies/stationeries, office
equipments, janitorial expenses and maintenance expenses.
• Monitoring all stores in the factory.

• Establish & Manage facility maintenance for more than 500 building which cover but not limited to A/C, Electrical, Civil, Mechanical Plumbing and Finishing maintenance works by qualified outsourced companies.
• Manage the maintenance of office equipments in all bank facilities.
• Managing the hospitality & housekeeping services for all the bank facility.
• Managing the maintenance of the UPS, Stabilizers, and computers power & data, kingdom wise.
• Writing RFP of the maintenance and support services projects.
• Calculate the yearly budget for all administrative departments budget (part of comity).
• Implement a new help disk computer system for all the bank users to request and track the services and also to evaluate the efficiency of the services provider by our department.
• Initiate and established preventative maintenance program for all bank facility.
• Maintain out standing maintenance and cleaning services for more than 1600 ATM located all over the kingdom  and having our ATM availability not less than 98%
• Initiate and create criteria to calculate Department KPIs which is displayed in bank internal site that checked by HIGER MANGMENT in a monthly basis.
• Rent, Design, and Coordinate with furnisher suppliers to handle Renovation of Head Office Departments.
• Manage the Cafeteria of the Head Office.
• Coordinate with engineering department to snag list all the newly constructed building and raised all the engineering week point in every building based on the maintenance observations.
• We initiate the idea of remotely monitor (centralized control room) the voltage amp, temperature, lighting system and vibration Of the ATM (we have 2 location as a pilot for the last 2 month) and in future the branches will be included.

• Managing the entire administration services job Kingdome wise (Salaries, housing, Eqama renwales, Visas renewals, traveling allowances).
• Calculate the yearly budget for the establishment.
• Hiring new candidates.
• Reorganize the mechanism the hole work of the establishment
• Writing the SLA polices to our customer (ALRAJHI BANK)
• Initiate the Quality Control Inspectors team.
• Managing the Furniture movements from/ to Branches.

• Establishing the IT awareness program for all users of the SEC.
• Manage the Microsoft Training program kingdom wise (OUTLOOK course).
• Manage & monitor the internal website of the company.
• Redesign the entire website yearly.
• Involved in studying the new Portal website Project.(part of team)
• Develop many awareness methods and strategies.

. Work in the office of Prince Turki Bin Nasser’s (Deputy of Air Force Director) Office as Admin Assistant for about one year.
• After that I work as IT User Support for Research & Analysis Department in Head Office of the Air force.
• Manage & up date some Knowledge Databases that been used by analysts in the department.
• Designe & implement the entire website for the Operations Sector.